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Overview

**Job Summary:** Performs clerical/scheduling activities that facilitate Agency operations. These activities include coordination of employee schedules with client wants/needs, processing intake information, and communication with referral sources.

Responsibilities

Job Duties:

+ Maintains schedule for services requested and provided to agency clients.

+ Assures that cases are filled within established time

+ Completes documentation per Agency

+ Provides appropriate notification of schedule to employee, client, family, case manager, and others as

+ Monitors overtime and mileage records of

+ Responds to emergency calls and arranges schedule

+ Provides direction to direct care employees and communicates with supervisors as needed to assure safe and effective coverage of client

+ Assigns Agency staff to clients. Sends out care plan and follows up on service

+ Assures employees receive complete and accurate directions and information about client needs.

+ Reports any scheduling changes and/or client concerns to Notifies client of changes and monitors employee performance in areas of dependability, responsiveness, timeliness, and client concerns.

+ Participates in the evaluation and performance review of field staff including discipline and

+ Verifies time records with

+ Follows up with employee on scheduling problems encountered by the on-call

+ Participates in determining hiring

+ Minimizes substitution of employees and maximizes permanent

+ Maintains adequate numbers of available on-call

+ Notifies Supervisor/Human Resource Department of staff

+ Meets with HR and Agency Manager to anticipate needed coverage (new clients’ increased needs).

+ Maintains confidentiality in all aspects of the

+ Respects the confidentiality of information in client and employee

+ Shares information in accordance with Agency

+ Protects documents in a manner that prevents unauthorized

+ Performs job in compliance with Agency policies and procedures as well as community and professional

+ Assures compliance with applicable state, federal, CHAP, and Joint Commission

+ Attends meetings and educational programs as

+ Accepts responsibility for personal and professional

+ Participates in the Agency’s ongoing quality improvement

+ Responsible for completing all mandatory and regulatory training programs

+ Perform other duties as assigned

Qualifications

Attendance Requirements:

+ Must be able to work nights and weekends as required

+ Must be available, and on-time for scheduled work shifts

Educational Requirements:

+ High school graduate; advanced education

Experience:

+ Current staffing experience, preferably staffing for a temporary Agency or in-home

+ Knowledge of medical terminology or a general medical background

Credential/Licensure Required:

+ Licensed driver with automobile insured in accordance with state and/or Agency requirement sand in good repair. Good driving

Special Conditions of Employment:

+ Drug test

+ Initial and continuous exclusion and sanction/disciplinary monitoring

+ Any and all additional eligibility requirements based on the specific position

Job Skill Requirements:

+ Demonstrates strong verbal, written and interpersonal communication skills.

+ Computer literate or willing to be trained on a personal

+ Speaks, reads, writes, and comprehends

+ Demonstrates time management, organizational skills, and ability to function with minimal

Behavioral Traits Required:

+ Cooperation: Must work harmoniously and effectively with fellow employees, supervisors and others you are in contact with

+ Initiative: Must work within supervision guidelines and assume additional responsibilities

+ Flexibility: Must be willing to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work

+ Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences

+ Involvement: Must enjoy the demands of the job and work with interest and enthusiasm

+ Customer Service: Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately

+ Safety: Must take care of equipment and employ good safety habits

+ Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams

Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/14045/home-care-coordinator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866)

**Job Locations** _US-IL-Hoffman Estates_

**Posted Date** _4 weeks ago_ _(4/30/2025 12:02 PM)_

**_Requisition ID_** _2025-14045_

**_\# of Openings_** _2_

**_Category_** _Healthcare_

**_Location : Location_** _US-IL-Hoffman Estates_