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Clerk 2 (Local Government) - Bedford County MH/ID

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Clerk 2 (Local Government) - Bedford County MH/ID

Salary

$26,553.00 Annually

Location

Bedford County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-26025-L0012

Department

Local Government

Division

HS Bedford-Somerset Co Mh/Id U

Opening Date

05/20/2025

Closing Date

6/2/2025 11:59 PM Eastern

Job Code

L0012

Position Number

80011910

Union

Non Union

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88213456

Bureau / Division

Bedford-Somerset Developmental and Behavioral Health Services

Worksite Address

1243 Shed Road

City

Bedford, Pennsylvania

Zip Code

15522

Contact Name

Jen Georg

Contact Phone

814.443.4891

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Thank you for viewing our job posting! Apply today for a career with Bedford-Somerset DBHS! Our vision is for every person and family that we serve will have a network of family, friends, advocates, and supportive services to live a full and productive life in our community. Learn more about us at www.dbhs.co .

This opportunity is for a Secretary to perform clerical functions for the Bedford Clinical Services Unit (CSU). This position schedules appointments, answers phone calls, takes payments, prepares letters, completes registration for new consumers, scans documents, and performs other office duties.

Excellent benefits, pension plan, alternative work schedule options, paid time off, and more! Apply today!

DESCRIPTION OF WORK

This position involves supportive and clerical duties in the Bedford Clinical Services Unit (CSU).

Completes registrations for individuals enrolling in services with Cornerstone Community Services (CCS). Duties include:

+ Meets with individuals to verify insurance information to ensure that necessary insurance requirements have been completed.

+ Schedules appointments with provider staff; Psychiatrists, Clinicians, and Nurses.

+ Prepare and mail individual appointment letters. If necessary, contact insurance companies via phone to verify eligibility and benefit information, insurances, start the intake process, sign Releases of Information (ROIs), sign Consent to treatment form, and reviews Privacy practices.

+ Enters information into Electronic Health Record (EHR).

+ Complete initial insurance authorizations in addition to monitoring and tracking authorizations to complete reauthorizations for services as needed.

+ Secure Releases of Information for individuals in order for information to be obtained and/or exchanged with other pertinent providers of service. Responsible for all information gathered from individuals regarding financial information, insurance coverage, Releases of Information, and proper provider facility information to be entered into the EHR.

+ Provide coverage in the CSU check-in office.

+ Perform switchboard/receptionist duties for the CSU Department which involves answering calls, taking messages, redirecting calls as needed and greeting visitors.

+ Refers individuals to the Crisis Department when the individual is in need of immediate assistance and a Psychiatrist, Nurse, or Therapists is not immediately available. Collect co-pays from individuals, writes cash receipts and forwards to the Finance Department. Handles cash and checks received.

+ Compose and type correspondence to the physician regarding medication issues, contact local pharmacies regarding medications if needed. Updates contact information in the EHR for individuals receiving services and checks individuals in for their therapist/doctor appointments.

+ Obtains individuals' signatures on Encounter Forms, Treatment Plans, Treatment Plan Updates, and Releases of Information, when needed.

+ Types letters, memos, reports and forms; schedules appointments; handles cancellations and reschedules; copies materials for staff and adheres to Agency rules and regulations.

+ Shred needless confidential information. Pick-up, sort, review, and route all incoming mail/inter-office mail. Process all outgoing mail. Make reminder phone calls as needed. Obtain information requested by other Cornerstone Community Services programs.

+ Serves with other clerical staff in providing switchboard coverage as needed.

+ Run weekly billing report to check for errors or documentation errors and submit to Supervisor.

+ Run weekly insurance report to check for active/inactive insurances of any new intakes that have occurred.

+ Perform other related duties as required.

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. On occasion, staff may need to work hours outside of the set work week to complete projects, meet work demands or in the event of an emergency.

+ This position reports to the DBHS Office for work. Upon hire, new staff begin training and are on probation for 6 months. This position is typically not eligible for remote work; however, one day periodically of remote work may be approved on a case by case basis.

+ Telework: You will not have the option to telework in this position.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Six months as a Clerk 1 and educational development to the level of the eighth grade;or

+ Completion of a high school business curriculum;or

+ Any equivalent experience and/or training which provided the required knowledges and abilities.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

Legal Requirements:

+ You must pass a background investigation.

+ This position falls under the provisions of the Older Adult Protective Services Act.

+ Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

+ This position falls under the provisions of the Child Protective Services Law.

+ Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

02

WORK BEHAVIOR 1- Sorts, files, and retrieves documents.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience sorting, filing, and retrieving documents. My duties included sorting/organizing documents that needed to be filed, and filing the documents by alphabet or by chronological order. I retrieved the documents/files as needed.

+ B. I have experience filing OR retrieving documents/files.

+ C. I have NO experience related to this work behavior.

03

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name of the employer(s) where you gained this experience.

+ The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.).

+ The actual duties you performed related to the level of performance you claimed on this Work Behavior.

+ Your level of responsibility.

04

WORK BEHAVIOR 2- Enters information into the computer.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience entering information into a computer including updating records into a pre-established format.

+ B. I have experience entering data into a computer.

+ C. I have NO experience related to this work behavior.

05

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name of the employer(s) where you gained this experience.

+ The type(s) of data you entered into the computer.

+ The actual duties you performed related to the level of performance you claimed on this Work Behavior.

+ Your level of responsibility.

06

WORK BEHAVIOR 3- Serves as receptionist answering telephone inquiries and forwarding complicated inquiries to staff for follow-up.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience answering telephone calls from the public, providing assistance or information to inquiries, and forwarding complicated inquires to staff for follow-up.

+ B. I have experience in which I answered telephone calls from other internal staff members or occasionally from the public; however, answering telephone calls from the public was not a routine function of my job.

+ C. I have NO experience related to this work behavior.

07

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name of the employer(s) where you gained this experience.

+ How often you answered calls and from whom.

+ The actual duties you performed related to the level of performance you claimed on this Work Behavior.

+ Your level of responsibility.

08

WORK BEHAVIOR 4- Operates office equipment.

From the list below, please select all of the office equipment you have experience in operating.

+ A. Computer

+ B. Printer

+ C. Copy Machine

+ D. Fax Machine

+ E. Scanner

+ F. None

09

In the text box below, please list the name of the employer(s) where you gained the experience you claim with office equipment. If you claimed you have no work experience related to this work behavior, type N/A in the text box below.

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov