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Cafe Attendant Job Location: Wallingford Center, Connecticut

Cafe Attendant

Day and Evening shift - 20 hours per week

Reports to work on time in proper uniform standards; completes pre-meal assignments, serves customers per training standards, and completes post-meal assignments ensuring proper sanitation procedures. Must exhibit good customer service skills and attend all mandatory education programs.

Essential Duties and Responsibilities:

+ Maintain adherence to posted schedule ensuring to follow proper procedures for requested days off and calling out, and reporting to work at the proper time.

+ Maintain proper time-clock procedures to ensure an accurate account of hours worked.

+ Report to work in proper uniform (laundered and maintained by employee) to ensure a clean and professional appearance.

+ Complete all pre-meal side-work, and set up assignments thoroughly and within the scheduled time provided and checked by supervisor.

+ Ensure tables assigned for service are checked for accuracy, cleanliness, and appearance.

+ Participate in menu meeting before each service to ensure a thorough knowledge of menu items being served and other service instructions.

+ Assists all patrons in a timely and efficient manner ensuring customer needs are identified and addressed utilizing all aspects of the training program provided.

+ Demonstrates customer service skills, treating all customers and coworkers with courtesy and respect. Handles all customer issues professionally and uses all options provided to satisfy the customer.

+ Clear tables in a timely, efficient, and non-obtrusive manner utilizing the standards of the training program.

+ Ability to follow proper cash handling, and credit card procedures as directed by supervisor.

+ Completes all post-meal side-work assignments thoroughly and in the scheduled time

provided and checked by supervisor.

+ Attend/Completes all mandatory in services, obligations, meetings.

+ Ensure proper safe food handling and hand washing procedures are followed, and proper sanitation of trays, work areas and equipment used.

Job ID: 12842

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