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Introduction

Your role and responsibilities

Senior Network Site Reliability Engineer (SRE), IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 40% telecommuting permitted)

* Develop and maintain automation scripts and tools to streamline network operations tasks, such as configuration management, provisioning, and deployment.

* Implement monitoring and alerting systems to detect and respond to network anomalies automatically.

* Continuously improve operational efficiency by automating repetitive tasks and workflows.

* Participate in the design, deployment, and maintenance of network infrastructure components, such as edge nodes, compute nodes, Edge routers and TORs.

* Ensure compliance with industry standards and best practices for network security, reliability, and performance.

* Monitor the network infrastructure, including servers, switches, routers, and other networking equipment, for performance, availability, and security.

* Respond to alerts and incidents in a timely manner, troubleshoot issues, and implement solutions to restore service and minimize downtime.

* Collaborate with cross-functional teams, such as Software Engineers, Network Architects, and Security Specialists, to resolve complex issues.

* Conduct post-incident analysis and root cause investigations to identify the underlying causes of network incidents and outages.

* Document incident findings, lessons learned, and recommendations for process improvements to prevent recurrence.

* Collaborate with cross-functional teams to implement corrective actions and preventive measures based on post-incident recommendations.

* Maintain documentation of network configurations, architectures, procedures, and troubleshooting guides.

* Share knowledge and best practices with team members through training sessions, documentation updates, and peer reviews.

* Contribute to the development of internal knowledge bases, wikis, and documentation.

* Utilize: Routing and switching, Network Monitoring and Observability, Cloud Infrastructure, Network Troubleshooting, Network Security, Cloud Networking Services.

Required: Master’s degree or equivalent in Computer Science, Information Systems, Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master’s degree) and one (1) year of experience as a Senior Network Engineer or related. One (1) year of experience must include utilizing Routing and switching, Network Monitoring and Observability, Cloud Infrastructure, Network Troubleshooting, Network Security, Cloud Networking Services. $185964 to $235000 per year. Full time. SN133.

Required technical and professional expertise

Master’s degree or equivalent in Computer Science, Information Systems, Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master’s degree) and one (1) year of experience as a Senior Network Engineer or related. One (1) year of experience must include utilizing Routing and switching, Network Monitoring and Observability, Cloud Infrastructure, Network Troubleshooting, Network Security, Cloud Networking Services. $185964 to $235000 per year. Full time. SN133.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.