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+ Assist with the daily operations of the Dairy Department including product ordering, receiving, stocking, rotation, and merchandising to maximize sales and product quality.

+ Deliver excellent customer service by answering questions, locating items, handling concerns professionally, and offering product suggestions.

+ Ensure department cleanliness and that all food safety, temperature, storage, and sanitation guidelines are followed to meet health and company standards.

+ Report inventory needs and maintenance issues to the Dairy Manager.

+ Maintain cohesive and supportive communication with vendors and partners

+ Ensure all responsibilities assigned are completed to the best of your ability.

Guest Service:

+ Greet customers warmly and offer assistance in locating or learning about dairy products.

+ Resolve customer complaints or product concerns professionally and promptly.

+ Provide recommendations and product knowledge to enhance the shopping experience.

+ Coordinate with guests in regards to special orders

+ Ensure shelves are fully stocked and presentable to support a positive guest impression.

Product Handling:

+ Assist in the maintenance of the displays throughout the store according to store standards.

+ Ensure product freshness by assisting with the verification of date coding on items and proper rotation of product.

+ Effective inventory control procedures through ordering and stocking of entire Dairy department.

+ Record all damaged product and rework or store in designated backroom cooler areas.

+ Order, receive, and stock dairy products using proper rotation (FIFO) to ensure freshness.

+ Handle all products safely and according to food safety guidelines, including cold chain management.

+ Maintain accurate inventory levels through cycle counts and shrink control.

Cleanliness and Safety:

+ Maintain a clean and organized work area.

+ Follow all safety and sanitation procedures.

+ Report any safety hazards or equipment issues to management.

+ Provides an example for other team members to maintain a clean and safe environment

Team Collaboration:

+ Work cooperatively with team members to achieve store goals.

+ Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.

+ Provides a safe, clean, and positive environment; and consistently builds and supports a culture that is based on relationships and continuous improvement.

+ Continually strives to build knowledge and skills, both personally and within the department and store through training and education of self and other team members.

+ Provides a professional example for other team members to follow.

+ Attends team meetings and training sessions.

+ Assist other departments as needed.

+ Work in a fast-paced, sales environment with tact and patience

+ Work with team to ensure products are sold well before their expiration date.

+ High school diploma, GED, or equivalent. Applicants currently working toward completion are welcome to apply.

+ Basic computer proficiency

+ Previous customer service experience preferred

Skills and Abilities:

+ Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.

+ Friendly, customer-focused attitude.

+ Basic knowledge of food safety or willingness to complete training

+ Punctual, dependable, and able to follow instructions

+ Ability to implement solutions quickly and effectively.

+ Ability to work in a fast-paced environment.

+ Ability to handle team member, guest, and vendor inquiries and complaints effectively.

+ Ability to read and follow instructions.

+ Great verbal and written communication skills

+ **Age Requirement:** 16 yrs+ **Availability** : Flexible, including weekends and holidays

Physical Requirements:

+ Ability to stand, walk, twist, sit, and bend for extended periods.

+ Ability to lift and carry items weighing up to 50 pounds.

+ Manual dexterity for handling small objects and operating equipment.

+ Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.

+ Occasionally stoop, crouch, kneel, or crawl.

+ Prolonged periods standing and walking.

+ Must be able to access and navigate all areas of the store.

+ Lifting may include floor to shoulder and overhead lifting repeatedly.

+ Occasional use and climbing of step stools or ladders are required.

Tools and Machinery:

+ Pallet jack

+ Forklift

+ Box Cutter Knives and Blades

+ Two-wheeler and six wheeler

+ Hand-held ordering machine

+ Computer use

+ Phone/Intercom

+ Any other tools and machinery seen fit for role

Position Summary:

Are you ready to start an exciting new career with a fast-growing company? Join our team as a Dairyclerk. As a Dairy clerk, you will assist the Dairy Manager with the overall function of the department. From stocking and rotating products to assisting guests with their every need, this is a great opportunity for a positive, self-motivated, and reliable applicant ready to join a company that genuinely wants to give you the tools to succeed! Apply today!

Primary Position Duties:

+ Develop maximum customer relations through a friendly and courteous behavior.

+ Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.

+ Provides a safe, clean and positive environment; and consistently builds and supports a culture that is based on relationships and continuous improvement.

+ Has knowledge of and complies with all company policies, procedures, programs and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.

+ Continually strives to build knowledge and skills, both personally and within the department and store through training and education of self and other team members.

+ Attends departmental, store and company meetings as required; contributes to profits and revenues and meets productivity standards.

+ Keeps shelves, coolers, and display fixtures cleaned and fully stocked.

+ Continually practice self-development so that additional duties and responsibilities can be assumed.

+ Assist in the prompt return and receipt of credit on outdated or damaged vendor products.

+ Monitor and control proper receipts of incoming supplier products in accordance with company policy.

+ Inform Dairy/Frozen Manager of any pricing discrepancies or out-of-stocks.

+ Loads and unloads dairy products and displays in a fast, efficient, and safe manner, taking care to avoid product damage while maintaining the established cases per man-hour goals.

+ Ensure that all products are clearly and accurately priced including proper price change techniques.

+ Make sure that all damaged products are properly recorded, re-worked or stored in designated backroom dairy areas.

+ Properly face all products with labels forward, upon completion of product stocking.

+ Insure that proper receiving methods are used and that product is refrigerated immediately.

+ _This job description is a summary of activities, duties, or responsibilities that are required. Other duties or responsibilities may be assigned by those who are in direct authority or by the Store Director._

Position Requirements:

NO EXPERIENCE NECESSARY, WE TRAIN!!

+ Minimum Age: 16 Years of age.

+ Lifting Requirements: Ability to lift 60+ pounds

+ Equipment: pallet jack, forklift, box-cutter, two-wheeler, six-wheeler, baler, ladder, etc.

+ Physical Abilities: Regularly required to walk, stand, sit, twist, and bend; repetitive use of hands and arms to push, pull, carry, lift, reach, grip and balance; occasionally stoop, crouch, kneel or crawl. Lifting may include floor to shoulder and overhead lifting. Occasional use and climbing of step stools or ladders required.

+ Communication: Ability to write, speak, hear and understand the spoken word in order to respond promptly to pages, requests, team members and guests. Ability to read and interpret documents such as safety rules, operating and maintenance manuals.

Education or Skills:

NO EXPERIENCE NECESSARY, LEES WILL TRAIN YOU!!

Benefits:

-Excellent medical, dental, vision, 401K and life insurance available to full time team members

-10% discount, restrictions apply

-Ace Hardware Discount at Lees Ace Hardware locations

-Paid Time Off to those who qualify

-Paid time and a quarter on Sundays