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Description

**Position Title:** Office Manager

**Location:** Homestead area of Pittsburgh

**Salary:** $50,700 annually

**Work Schedule:** The usual work week is 37.5 hours and can require occasional evening and weekend hours. The schedule is designed to meet program and consumer needs

**Primary Purpose of Position:** Manages and coordinates administrative and support functions—including front desk reception, registration and records--for multiple programs within a site to ensure excellent customer and staff services and efficient and effective office operations.

Essential Duties and Responsibilities:

+ Oversee administrative functions (registration, scheduling, insurance, records) for multiple programs.

+ Assign tasks and manage performance of Customer Service Representatives.

+ Ensure compliance with regulations, policies, and procedures.

+ Maintain office operations, equipment, supplies, and support treatment staff.

+ Perform CSR duties and assist with audits, inspections, and training.

+ Collaborate with billing staff to resolve issues and track service data.

+ Ensure proper filing and update of medical records and insurance information.

+ Track authorizations, update rosters, and initiate abatement for uninsured consumers.

Keywords: _Administrative_ _Supervisor,_ _Office_ _Manager,_ _Program_ _Support_ _Coordinator,_ _Healthcare_ _Administration,_ _Behavioral_ _Health_ _Office_ _Manager,_ _Customer_ _Service_ _Supervisor_

Qualifications

Required Minimum Qualifications:

+ High School diploma or equivalent

+ Three (3) or more years of administrative assistant experience

+ At least two (2) years of experience supervising and developing staff or volunteers

+ PA State criminal, FBI, and child abuse clearances required

+ Must be able to successfully complete a pre-employment drug screening

Additional Qualifications:

+ **Accuracy Required:** Ensure accurate documentation, medical records, insurance authorizations, and special projects for billing and compliance.

+ **Consequence of Error:** Inaccurate work may result in revenue loss or jeopardize program licensure.

+ **Position Contacts:** Communicate effectively with consumers, family members, co-workers, outside providers, and the public.

+ **Physical Effort:** Requires walking, lifting office supplies, reading, legible handwriting, clear speech, hearing, and typing; must walk up/down stairs.

+ **Work Environment:** Professional office; potential exposure to communicable diseases; yearly training and precautionary testing required.

+ **Equipment Used:** Copier, telephone, fax machine/scanner, and computer.

+ **Safety for Others:** Make sound decisions impacting safety, report unsafe conditions, and utilize emergency services when needed.

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

\#sponsored

**Posted Date** _2 weeks ago_ _(5/16/2025 5:15 PM)_

**_Requisition ID_** _2025-44407_

**_Category_** _Support_

**_Position Type_** _Full-Time_

**_Remote_** _No_

The employment policies of Devereux Advanced Behavioral Health are to recruit and hire qualified employees without discrimination because of race, religion, creed, color, age, sex, marital status, national origin, citizenship status, ancestry, disability, veteran status, communication ability, gender identity or expression or sexual orientation and to treat them equally with respect to compensation and opportunities for advancement - including upgrading, promotion and transfer - consistent with individual skills and the needs of Devereux.