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**PerformSpecialty** ;is a full-service specialty pharmacy. Our goal is to provide personalized patient care and better access to achieve healthier outcomes. Each patient works with a Patient Care Coordinator who, along with the prescriber, creates a program to treat each condition individually and works to involve the patient in his or her own health.

We know that successful treatment requires payers, patients, and pharmacies to work together. That’s why we provide patients and payers with access to the most up-to-date information, 365 days a year. From our team of clinicians working around the clock to our integrated reporting tools, PerformSpecialty ensures that each component of the specialty treatment process is easily accessible.

**PerformSpecialty** ;also knows that patients using specialty drugs require attention above and beyond users of standard pharmaceuticals. The founders of PerformSpecialty have a long history of providing services for the underserved, a population in need of advanced care. Our history of meticulous oversight and individual attention enables us to provide unprecedented access, outcomes, and personalized care to all our specialty patients.

Summary:

The Pharmacy Technician supports the Pharmacist in providing safe and appropriate pharmacy services to patients in accordance with the policies and procedures of PerformSpecialty Pharmacy, the State’s professional standards, and other regulatory entities. The Pharmacy Technician works under the direct supervision of a licensed Pharmacist and assists in the dispensing process by performing data entry, prescription preparation, labeling, packaging, packing, and delivery of medications and related services to patients.;

Responsibilities:;;

+ Receive inbound calls from Providers, patients, and internal customers while maintaining pharmacy call center metrics

+ Accurately enter data into the pharmacy computer system so that appropriate paperwork is generated for the prescription process

+ Document all communications, interactions, and other information in the patient’s medical record

+ Provide excellent customer service to patients, and internal and external customers

+ Review, process, and complete requested tasks from internal customers to fulfill patient and/or Provider requests

+ Receive and document refill authorizations received from Providers within the scope of practice authorized by the State

+ Assist in analyzing, reviewing, and evaluating prescriptions, diagnosis codes, and instructions in accordance with therapy and prescribing guidelines

+ Process new and refill prescription orders; verify medications; calculate doses, type instructions; verify prior authorization approvals and Provider information while maintaining productivity and quality standards

+ Assist with monthly and annual inventory validation

+ Perform additional duties as assigned, as related to the practice of pharmacy, which do not require a Pharmacist’s professional judgment

Education/Experience:

+ High School Diploma or equivalent; **required**

+ Current/active Florida Registered Pharmacy Technician License; **required**

+ Certified Pharmacy Technician (NHA or PTCB) preferred

+ Minimum;one (1) year;of current/recent professional;Pharmacy Technician experience; **required**

+ Minimum one (1) year of current/recent Specialty Pharmacy experience preferred

+ Understand;drug terminology and therapies/services provided in specialty pharmacy

+ Understand;and able to perform intermediate pharmaceutical calculations in order to obtain correct doses of medications;

+ Possess a high level of reliability, accuracy, productivity, professionalism, customer focus, team orientation, and problem-solving abilities;;

+ Maintain;strict confidentiality of patient and proprietary information

+ Observe;legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary company information;;

+ Understand;and comply;with HIPAA

+ Ability to assess, manage, and report;medication-related incidents, and equipment errors and/or failures

+ Accurately complete;quality assurance forms and forward them to the supervising Pharmacist

+ In all activities, comply;with accreditation, legal, regulatory, and safety requirements

+ Participate;in on-call responsibilities of the Pharmacy Department if required

+ Ability to perform in a fast-paced environment with exceptional accuracy

+ Understands the broader organizational structure and the scope of services the Company has to offer

Diversity, Equity, and Inclusion

At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

We keep our associates happy so they can focus on keeping our members healthy.

Our Comprehensive Benefits Package

Flexible work solutions include remote options, hybrid work schedules, competitive pay, Paid Time Off (PTO), including holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k), tuition reimbursement, and more.

As a company, we support internal diversity through:

Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.