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Breakfast Attendant - Hilton
- Hotel Equities (Harrisburg, PA)
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Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Hilton Harrisburg in Harrisburg, PA.
Job Purpose:
Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
+ Assist in preparation, cooking and presentation of food according to standard recipes for the restaurant and banquet rooms.
+ Responsible for greeting every guest/customers with a smile and positive attitude
+ Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
+ Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
+ Ensures entire food selection is available daily and hours of operation are strictly adhered to.
+ Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to.
+ Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
+ Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area.
+ Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory.
+ Assist with daily/weekly/monthly food and beverage inventories.
+ Be an enthusiastic, helpful and positive member of the team
+ Be professional, responsible and mature in conduct and behavior
+ Be understanding of, encouraging to and friendly with all co-workers
+ Be self-motivated and use time wisely
+ Maintain open line of communications with each department
+ Communicate pertinent information
+ Respond positively to new ideas
+ Openly accept critical/developmental feedback
+ Be available to help other departments in emergency situations
+ Perform other assignments as directed by supervisor.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards preferred.
This job requires the ability to perform the following:
+ Must be able to speak, read, write and understand the primary language(s) used in the workplace.
+ Must be able to read and write to facilitate the communication process.
+ Requires good communication skills, both verbal and written.
+ Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary.
+ Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer.
+ Knowledge of hotel food and beverage operations.
+ Knowledge of food and alcoholic beverages.
+ Must possess basic computational ability.
+ Must possess basic computer skills.
+ Extensive knowledge of the hotel, its services and facilities.
+ Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations
+ Be knowledgeable about state regulations regarding health policies.
+ Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
+ Must be able to stand and exert well-paced mobility for up to 4 hours in length.
+ Must be able to exert well-paced ability in limited space.
+ Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.
+ Must be able to lift up to 50bs on a regular and continuing basis.
+ Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
+ Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
+ Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
+ Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
+ Requires manual dexterity to use and operate all necessary equipment.
+ Food handler's permit if required by state law.
+ Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard.
Amazing Benefits At A Glance:
+ Team Driven and Values Based Culture
+ Same-day pay available
+ Employee Assistance Program
+ Career Growth Opportunities/ Manager Training Program
+ Reduced Room Rates throughout the portfolio
+ Third Party Perks (Movie Tickets, Attractions, Other)
+ 401(k) with company match
+ Employee assistance program
+ Employee discount
+ Flexible schedule
+ Referral program
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