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Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Overnight Supervisor for Postcard Cabins Big Bear in Running Springs, CA.

Job Purpose:

+ Supervising and overseeing the overnight operations of multiple Outpost locations from a single primary Outpost property

+ Process daily audit procedure and pull daily audit reports

+ Audit and reconcile all revenue postings within Opera

+ Respond promptly to any property emergency situations, contacting Assistant General Manager and General Manager as appropriately needed

+ Validate guest check-in & check out reservations, verifying all arrivals

+ Respond to inquiries from guests in a timely manner via Oracle, GXP, KIPSU, third-party booking platforms, and phone calls from our dedicated Bookings Line

+ Maintain the Postcard Cabins brand voice through all guest communication

+ Respond to ALL guest tickets in a timely manner for supervising Outposts

+ Develop and maintain positive working relationships with others; support team members to reach common goals; listen and respond appropriately to the concerns of other employees

Qualifications and Requirements:

+ Education: High school diploma or G.E.D. equivalent required

+ Related Work Experience: Hotel, Food Service Management, Retail etc.

+ Supervisory Experience: 1-3 Years preferred

This job requires the ability to perform the following:

+ Must be able to read and write to facilitate the communication process.

+ Must be self-directed. There is minimal direct supervision.

+ Requires good communication skills, both verbal and written.

+ Must possess basic computational ability.

+ Ability to spend extended lengths of time viewing a computer screen.

+ Must be able to lift up to 30 lbs regularly.

+ Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.

Other:

+ Being passionate about people and service.

+ Strong communication skills are essential when interacting with guests and employees.

+ Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.

+ Problem-solving, reasoning, motivating, and training abilities are often used.

+ Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

+ Team Driven and Values Based Culture

+ Medical/Dental/Vision

+ Vacation & Holiday Pay

+ Same-day pay available

+ Employee Assistance Program

+ Career Growth Opportunities/ Manager Training Program

+ Reduced Room Rates throughout the portfolio

+ Third Party Perks (Movie Tickets, Attractions, Other)

+ 401(k)

+ Employee assistance program

+ Employee discount

+ Flexible schedule

+ Flexible spending account

+ Life insurance

+ Parental leave

+ Referral program