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Position Summary...

Join Walmart/VIZIO and take your career to the next level!

VIZIO’s Information Technology team is seeking a Specialist Technician to join their growing team. The successful candidate will have the ability to work with cutting edge technology that helps facilitate productivity, security, and collaboration to VIZIO. The Specialist Technician, will report to the Technology Support II, and provide hands on support to employees in their local office and company-wide employees via remote assistance.

What you'll do...

Support the onboarding of employees during weekly New Hire Orientation meetings, ensuring a smooth transition for new team members. Collaborate with other SSTs to provide rotational weekend support, maintaining consistent service availability.

Work closely with other SSTs via Email, MS Teams, and Slack to ensure effective collaboration and problem-solving. Provision PC, Mac, and Linux-based hardware for new employees, ensuring they have the necessary tools to succeed. Provide L1/L2 support to users locally and company-wide via Email, Chat, or Phone, adhering to established SLAs, policies, and SOPs.

Assist Infrastructure and Client Services teams with testing and deployment of new hardware, software, and operating systems. Provide support for Video Conferencing Systems, ensuring seamless communication across the company. Work with senior team members and team leadership on hardware requirements to facilitate maximum productivity.

Oversee inventory and stocking levels for IT assets at your local office, ensuring availability and proper management. Coordinate with the local office manager for building access and maintaining IT-managed office equipment.

Occasionally travel to other offices throughout the U.S. as needed, supporting various IT initiatives. Perform other tasks as assigned by team leadership, contributing to the overall success of the IT department.

What you will bring:

You have a minimum education level of a High School Diploma.

You possess an advanced understanding of currently supported Windows and macOS versions, with over 1 year of experience supporting these operating systems.

Additionally, you have at least 1 year of related work experience. You are a self-starter who thrives in a fast-paced and rapidly evolving environment. As a hard-working team player, you maintain a "no task is too small" attitude.

You can effectively explain technical issues to non-technical users and work with software developers when they need assistance, providing correct solutions and root cause analysis.

You have at least 1 year of experience working with ticketing systems like Jira and ServiceNow, as well as the Office 365 Admin Center.

You possess at least a beginner level understanding of Command Prompt, PowerShell, and Terminal.

You have a solid foundation in Windows and macOS imaging and knowledge of self-service software installation tools such as Company Portal and Manage Engine.

Additionally, you have an understanding of Active Directory tools.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .

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The hourly wage range for this position is $25.00-$48.00*

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*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

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Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

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Minimum Qualifications...

_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

Preferred Qualifications...

_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

Information Technology, Microsoft Office, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

6601 Center Dr W, Los Angeles, CA 90045-1582, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.