"Alerted.org

Job Overview

Join us in providing and supporting outstanding care to our patients and community!

Fairview Health Service is an award-winning nonprofit health care system with more than 24,000 employees and 2,300 aligned physicians. Based in Minneapolis, we provide exceptional, coordinated health care - from preventing illness and injury, to dealing with the most complex medical conditions.

Hardworking, innovative, dedicated employees are critical to our future as we seek to improve the health of the communities we serve.

**Dual job role of Patient Registration and ER Health Unit Coordinator.** Ensures registration and pre-registration of various patient types, including inpatient admissions, outpatient, emergency services, and same day surgeries. Coordinates incoming calls to the ER, making outbound physician calls and consults, running emergency codes and patient transfers.

.75 Day/Evening FTE-4 Week Schedule

Week 1

Monday 8am-4:30pm

Tuesday 8am-4:30pm

Friday 8am-4:30pm

Saturday 4:30pm-1am

Sunday 4:30pm-1am

Week 2

Monday 3pm-11:30pm

Wednesday 3pm-11:30pm

Thursday 3pm-11:30pm

Week 3

Tuesday 3pm-11:30pm

Friday 3pm-11:30pm

Saturday 3pm-11:30pm

Sunday 3pm-11:30pm

Week 4

Tuesday 4:30pm-1am

Wednesday 4:30pm-1am

Friday 3pm-11:30pm

**Job Summary** :

This position is responsible for completing the financial clearance process within patient access which includes scheduling and registration activities including insurance eligibility and point of service collections. Individuals in this role are expected to demonstrate behaviors that create a welcoming environment and deliver an exceptional experience to patients, families and other customers. The Registration/HUC role must be able to articulate information in a manner that ensures patients, guarantors and family members have clear expectations of their visit and understand their responsibilities. Coordinates phone calls and consults for providers as well as running emergency codes. In coordination with the charge nurse helps facilitate transfer to other facilities. Schedules same day outpatient appointments as needed. Responsible for answering phones, faxing, copying and printing documents. Directs phone calls from interdisciplinary departments to the appropriate staff in a timely manner.

Job Expectations:

The job expectations for the Patient Registration role includes, but is not limited to the following:

Provide scheduling and registration support for patients.

Deliver an exceptional customer service experience to patients, families and other customers through consistently demonstrating Fairview behaviors.

Manage daily worklists and resolve assigned tasks in a timely and efficient manner.

Adhere to all compliance and regulatory requirements.

Consistently demonstrate the Fairview Commitments related to Respect to People and Continuous Improvement.

Required

+ One or more years of customer service experience and applicable computer knowledge and skills.

Preferred

+ Post-Secondary Education

+ One or more years of experience in a clinical setting with registration and HUC-Health Unit Coordinator experience.

+ Previous Epic experience

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www..fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status