• Jcc Manager

    City of New York (New York, NY)


    Job Description

    APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121).

     

    The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing with a focus on accountability, empathy, and equity.

     

    DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.

     

    The Street Homeless Solutions (SHS) Division runs a continuum of programs that help move street homeless clients from the street and into transitional and permanent housing. The programs include Outreach, Safe Haven, Stabilization Beds and Drop-In programs. The program contracts outreach providers in New York City in every borough and within the subway system. The Joint Command Center (JCC) that conducts interagency rapid outreach deployment from a central location using precision mapping, client information, and rapid response to incoming notifications. This initiative partners existing homeless response and prevention programs with a series of new initiatives that have been designed to better identify, engage, and transition homeless New Yorkers to appropriate services and, ultimately, permanent housing.

    The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services NM-I to function as a JCC Manager who will:

    - Oversee the JCC Operations which includes both above ground and subway initiatives with special focus on the EOL initiative.

     

    - Support the unit in prioritizing daily outreach activities.

     

    - Supervise Community Level Staff.

     

    - Follow-up to ensure completion of activity, assignment logs and end of the shift reports.

     

    - Be responsible for liaising with the Program Administrators.

     

    - Receive incoming referrals, triaging clients, review vacancy, and placement of clients.

     

    - Coordinate and participate in interagency joint operations with partnering City Agencies which include, DSNY, CDOT, Parks Department, and DOB.

     

    - Perform field supervision of staff.

     

    - Offer engagements, perform assessments, and participate in analysis of potential clients.

     

    - Respond to Special Projects in the field; develop comprehensive case summaries.

     

    - Participate in Interdisciplinary Case Management Meetings.

     

    - Collaborative and coordinates resources for outreach special initiatives.

     

    Hours/Schedule: Sunday-Thursday 12AMx8AM w/ Fri & Sat RDOs.

    ADMINISTRATIVE DIRECTOR OF SOC - 1005C

    Qualifications

    1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or

    2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

     

    Additional Information

     

    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

     

    Salary Min: $ 66,067.00

     

    Salary Max: $ 71,246.00