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Baystate Health, western Massachusetts’s premier healthcare provider, and home to Baystate Medical Practices is looking for an experienced **Practice Manager** to join our **Primary Care Service Line** to oversee our **Convenient Care Practices**

As Manager of Practice, serve as the primary contact for the practice operations for 5 Convenient Care practices. Oversee day to day operations, facilitating collaboration, resolving administrative and financial issues relating to all practice operations. Additionally responsible for:

• Hiring, developing and coaching staff and instituting administrative policies and procedures

•Provide management oversight and develop and implement improvement initiatives within the clinical operations to improve patient satisfaction and quality of care of the practices.

•Responsible for operating efficiencies and cost management. Supports the development of the annual budget and assists division directors and finance analyst to develop capital purchases and monitoring, managing and control expenditures.

•Collaboration with the directors, physicians, service line leadership and system executives to develop, implement and monitor program-specific action plans and accountabilities that align practice goals with Baystate Health mission and strategic plans.

•Collaborates and communicates regularly to foster a collaborative, team-based practice, and a positive environment for staff, providers and patients.

•Developing and managing schedules and utilization

Requirements

• Bachelor’s Degree, master’s preferred.

• Minimum of 3- 5 experience successfully managing and leading a large ambulatory site, medical practice or unit.

• Demonstrate excellent verbal, written communication, and interpersonal skills.

• Strong knowledge of budgeting and revenue cycle activities

• Possess a proven track record of achieving objectives through motivating and leading others.

• Experience with implementing ongoing process improvement to ensure a patient-centric program.

• Ability to establish and maintain positive, professional relationships with senior leadership and staff, and work in collaborative partnership with all health care providers.

Convenient Care Locations – open 7 days week

• Longmeadow, Springfield, Northampton, Palmer, Westfield

Current Size & Scope of a growing practice

• 13 providers and 35 Team Members to include RN, Medical Assistants & Patient Service Reps.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

Bachelors Degree (Required)

Certifications:

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.