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Strategic Senior Technology Specialist

Position Profile

The Strategic Senior Technology Specialist is responsible for executing the core equipment and basic services strategy within assigned Strategic and Enterprise accounts, in collaboration with the Client Executive.

Key Responsibilities

+ Partner with the Client Executive to implement equipment and basic services strategies within assigned accounts.

+ Independently lead customer engagements and meetings, leveraging subject matter experts (SMEs) and internal resources to develop, propose, and close deals.

+ Qualify opportunities effectively and create proposals that meet or exceed customer expectations.

+ Present and position the Ricoh portfolio to align with customer needs and budgets.

+ Lead pricing discussions, proposal development, and contract negotiations.

+ Sell and deliver profitable core equipment and basic services.

+ Collaborate with cross-functional teams to ensure high-quality deliverables.

+ Build trust and influence with clients through effective collaboration and communication.

+ Clearly articulate Ricoh’s industry position and value proposition.

+ Perform additional duties as assigned.

Qualifications

+ Bachelor’s degree or equivalent experience in a related field.

+ 2-5 years of experience selling to Fortune 5000 companies.

+ Proven consultative selling skills.

Knowledge, Skills, and Abilities

+ Strong negotiation and sales skills.

+ Deep understanding of customer approval and internal business processes.

+ Experience selling service annuities and managing change orders.

+ Demonstrated ability to influence through collaboration.

+ In-depth knowledge of core products and services.

+ Ability to independently develop and present value propositions.

+ Excellent verbal and written communication skills.

+ Proven ability to build and maintain professional relationships.

+ Awareness of market trends and adaptability to change.

+ Technologically proficient, with knowledge of enterprise IT architectures.

+ High learning agility.

Working Conditions and Physical Demands

+ Primarily office-based with standard lighting, ventilation, and noise levels.

+ Work involves interpreting and applying complex information and data.

+ Minimal physical effort; mostly sedentary with occasional walking, standing, and light lifting (under 10 lbs).

+ Moderate dexterity required for tasks such as typing and using office tools.

+ Travel required approximately 30%, including potential overnight stays.

_Note: This job description outlines the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, skills, or working conditions associated with the role._

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

+ Choose from a broad selection of medical, dental, life, and disability insurance options.

+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

+ Augment your education with team member tuition assistance programs.

+ Enjoy paid vacation time and paid holidays annually

+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.