• NAS Frontline System Administrator

    Insight Global (Salt Lake City, UT)


    Job Description

    Insight Global is currently looking for a NetApp Administrator to join a large financial client of ours in Salt Lake City, UT. This position will be onsite working on-site in Downtown SLC. In this role you will be joining a new frontline resolution team designed for supporting the NetApp storage infrastructure. You will be responsible for managing tickets in relation to a current NetApp 7 Mode migration to cDOT, monitoring the system for alerts, and some resolutions from support calls. As a frontline resolution specialist, you will work the tickets to completion when appropriate and escalate to tier 3 when needed as well. Any ITIL certifications are a big plus, along with problem management and configuration management experience. Pay ranges from $26-$36/hr, and is dependent upon experience.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    2-5+ years of experience in system administration supporting Linux or Windows machines

     

    Troubleshooting performance issues, network issues, file handles, file locking, TCP vs UDP

     

    Basic storage knowledge: mounting, differences between local and remote drives, users/groups/permissions, determining a bad HBA vs a bad cable, LVM

     

    Experience working off a ticketing system to provide support to systems or storage platforms

     

    Experience documenting processes for escalations and repeat errors / alerts

     

    Experience in an enterprise environment Any ITIL certifications are a big plus

     

    Experience with Problem Management and Configuration Management

    Experience working with multi-national teams (coordinating between time zones) null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].