"Alerted.org

Consultant

Folsom, California

Onsite

Contract

$18.09/hr - $21.38/hr

Our client is looking for a Consultant for a 6-month contract in Folsom, CA 95630.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 6 Months

Required Skills & Experience

+ 3+ years audio/visual experience.

+ Complete knowledge of live sound signal flow and must be able to troubleshoot integrated audio systems (Clearone), track and update wireless microphone frequencies, group and channel spreadsheets.

+ Understand **s** AMX/Extron Control System Functionality (Master Controllers, RS-232, Touch Panels, GC3 Configuration, pull control code and touch panel files from AMX/Extron devices).

+ Understand **s** Extron components and integrated AV signal paths (Scalers, Switchers, DAs, Extenders) for high-level troubleshooting.

+ Active driver’s license.

+ Able to travel between sites using personal vehicle/company van.

+ Able to lift up to 35 lbs. solo.

+ Able to **w** alk/sit/stand/crawl/kneel for extended periods.

+ Excellent customer service skills and excellent written/verbal communication skills.

+ Knowledge of **t** heMicrosoft suite (Outlook, Excel **,** and Word primarily) and Windows.

What You Will Be Doing

Daily Responsibilities

+ Quickly troubleshooting AV systems with minimal use of BKMs.

+ Engage external vendors for RMA replacement and out-of-scope maintenance.

+ Improvise and use creative troubleshooting to work around rooms that are hard to down.

+ Building and maintaining IPL GC3 Files (removing and adding drivers).

+ Updating Extron and AMX firmware for preventative maintenance

+ Requires an in-depth knowledge of the functionality of monitors, projectors, and video conferencing systems.

+ Managing and completing the Quarterly Preventive Maintenance project.

+ Create/resolve break/fix tickets by monitoring the client ticketing system.

+ Engaging customers' requests for meeting support.

+ Escalating large break/fix issues and workarounds to the VC Lead Technician.

+ Manage site inventory and spares with the use of the database.

+ Acting as a point of contact for Level 2 technicians.

+ Engaging VC Lead on site for large project deployments and floor renovations, and escalations.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits:

+ Medical Insurance - Four medical plans to choose from for you and your family

+ Dental & Orthodontia Benefits

+ Vision Benefits

+ Health Savings Account (HSA)

+ Health and Dependent Care Flexible Spending Accounts

+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

+ Hospital Indemnity Insurance

+ 401(k) including match with pre and post-tax options

+ Paid Sick Time Leave

+ Legal and Identity Protection Plans

+ Pre-tax Commuter Benefit

+ 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

**Posted by:** Kenny Edgerton

Specialization:

+ Administrative / Clerical

+ Technical Support