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Description

Introduction

Do you want to join an organization that invests in you as an Administrative Assistant Case Management? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Administrative Assistant Case Management like you to be a part of our team.

Job Summary and Qualifications

Direct support to Group of Vice Presidents (CM). Performs diversified clerical duties for executives, management and staff within the Case Management Services department, while maintaining a professional environment.

Duties include but are not limited to:

+ Manage Outlook calendar for President, CFO and VP of Operations for CM

+ Plan and schedule meetings

+ Organize and coordinate small and large (50+ attendees) meetings with various degree of complexity (outside location, travel, food, WebEx, hotel contracts, conference room setups, name tags, handouts, and other meeting logistics)

+ Take meeting minutes and communicate summary to participants post-meeting

+ Manage multiple projects with multiple owners at one time

+ Onboard new employees and submit requests for user access via eSAF

+ Make travel arrangements through Concur for Executives

+ Complete expense reports through Concur for Executives

+ Consolidate status reports

+ Serve as backup Healthstream administrator

+ Provide administrative support to the department including document preparation and record management

+ Coordinate communication flow within the team and the department via telephone, email and intranet

+ Maintain supplies and equipment

+ Answer phones and greet guests

+ Practice and adhere to the HCA "Code of Conduct" and "Mission and Value Statement"

+ Serve as a backup to other admins as needed

+ Perform other duties as assigned

+ Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

Knowledge, Skills & Abilities:

+ Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

+ Build Strategic Working Relationships – developing and using collaborative relationships to facilitate the accomplishment of work goals

+ Building Trust – Meets commitments. Communicates information upwards accurately even when the information is bad news.

+ Coaching – Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem

+ Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

+ Continuous Learning – Actively identifying new areas for learning.

+ Contribution to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.

+ Decision Making – Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions.

+ Energy – Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time.

+ Stress Tolerance – Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and the organization.

+ Work Standards – Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

+ Valuing Diversity – Accepting and leveraging the capabilities, insights, and ideas of all individuals.

+ Communication - communicates clearly and concisely, verbally and in writing

+ Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

+ Interpersonal skills - able to work effectively with other employees and external parties

+ PC skills - demonstrates proficiency in Microsoft Office applications and others as required

+ Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems

+ Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately

Education:

+ High School Graduate/Equivalent

+ Associate Degree preferred

Qualifications:

+ Five (5) plus years of administrative experience required

+ Prior experience with executive level support

+ Knowledge of general management principals

+ Ability to handle confidential information appropriately

+ Proficient at Microsoft Word, Excel, Outlook and Power Point

+ Microsoft Project and Access a plus

+ High degree of flexibility required

+ Excellent interpersonal skills

+ Excellent organizational skills

+ Displays extraordinary customer service skills in person, telephone and written communications

+ Ability to multi-task and work independently with minimum supervision

+ Detail oriented

+ Proven ability to work in a fast paced, high stress environment is essential

+ Ability to effectively communicate

+ Certified Administrative Professional (CAP) designation through the International Association of Administrative Professionals is preferred

+ Notary Public preferred

**HCA Healthcare (Corporate)** , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled **resources and opportunities** to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and **career advancement opportunities** , every person has a solid foundation for success. Nashville is also home to our **Executive Development Program** , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Administrative Assistant Case Management opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.