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Administrative Assistant 1 - PH

Posting Begin Date: 2025/05/27

Posting End Date: 2025/06/10

Category: Administrative Asst

Work Type: Part Time Insurance Eligible

Remote: Flexible Hybrid

Minimum Salary: 16.81

Maximum Salary: 18.50

Pay Rate Type: Hourly

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

Applications will be accepted through 4:59 PM MST on the posting end date.

Are you searching for work with a strong, supportive team of dedicated public health professionals? Do you want to work in vibrant downtownBoiseor telework from home? The Environmental Health Program within the Idaho Department of Health and Welfare's Division of Public Health has an opening for a temporary (with benefits)Administrative Assistant 1.We are seeking a candidate who excels in a fast-paced team environment and can balance a workload while coordinating multiple priorities. This position requires excellent customer service and public relations skills, including greeting visitors, answering phones, and screening callers for further access to staff. High competency in Microsoft Excel and the suite of Microsoft Office products is necessary for this position, as well as effective business writing skills. Attention to detail is critical for this position. We are seeking a candidate who has at least one year of work experience performing a wide variety of program administration support functions. The incumbent will answer questions, troubleshoot, and refer incoming telephone calls to appropriate areas. This role assists in invoice/payment processing and tracking, budget reconciliation, and will also interact with the financial unit to ensure fidelity to accounting procedures. The role is also responsible for supply ordering and fulfillment of requests from public health districts and members of the public related to educational and informational materials. The ideal candidate will have experience using the MS Office suite of applications, an enthusiasm for learning, and a willingness to contribute to program workflow improvements.

Temporary positions are limited to working 1,385 hours in a 12-month period for any one state agency. Employees are eligible for benefits if they work twenty (20) hours or more per week and the term of employment is expected to exceed five (5) continuous months.

This position may be eligible for telework after successful completion of probation and necessary training. Approval to telecommute is not guaranteed and subject to termination at any time.

BENEFITS:

BEST RETIREMENT AVAILABLE IN THE NATION

We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit.

OTHER EXCELLENT BENEFITS

+ 11 paid holidays

+ Generous vacation and sick leave accrual beginning as soon as you start

+ Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)

+ Medical, dental, vision insurance - incredible rates! (full-time/30+ hours per week)

+ PERSI Choice 401(k)

+ Deferred compensation plan

+ Life insurance

+ Short and long-term disability insurance

+ Student Loan Forgiveness (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)

+ Wellness programs

+ Employee Assistance Program (EAP)

+ Flexible Spending Accounts (FSA)

+ Wide variety of training opportunities

+ Some positions offer flexible hours and/or telecommuting

EXAMPLE OF DUTIES:

+ Answer phone calls and route appropriately.

+ Support callers requesting assistance in accessing online food handler training or obtaining certificate of completion.

+ Respond to inquiries and explain department services, policies, procedures, and rationale for decisions to staff and customers.

+ Promptly and accurately process approved invoices and update budget tracking document.

+ Monitor Shopify requests, complete order fulfillment, and run reports.

+ Order supplies as needed and code accurately.

+ Complete budget reconciliation.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

+ Good knowledge of office support functions including word processing, filing, composing a variety of business documents and reception.

+ Good knowledge of gathering and compiling data.

+ Good knowledge of balancing and coordinating a workload for multiple projects.

To meet these minimum qualifications, you must have the following:

+ One year of work experience performing a wide variety of office support functions as the predominant responsibility of the job; OR successful completion of the core requirements for an Associate (A.A.) degree in an office administration course of study or equivalent.

+ At least 6 months of work experience with responsibility for answering business phones, greeting visitors, AND screening callers for further access to staff.

+ At least 1 year of work experience gathering information from a variety of sources to collect and compile requested information and requires a good knowledge of services, operations, or programs.

+ At least 1 year of office work experience which require balancing, coordinating, and setting priorities for multiple projects with varying deadlines, or for multiple supervisors.

+ At least 1 year of office experience using word processing software to format a variety of business documents; OR recent word processing training coupled with at least 6 months’ experience performing word processing in a business office setting.

+ At least 1 year of office experience which required composing and editing a variety of business documents on a regular basis; OR successfully completed at least 1 college-level English composition or business English class AND have 6 months of experience composing business documents.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

+ Experience performing a wide variety of secretarial support functions; OR formal training consisting of successful completion of an 18-24 month office administration course of study beyond high school. This coursework should have resulted in an Associate (A.A.) degree or equivalent to be qualifying. Work experience should consist of performing a wide variety of administrative support functions as the predominant responsibility of the job. office work experience which required that I balance, coordinate, and set priorities for multiple projects with varying deadlines, or for multiple supervisors. Typically gained by one year of demonstrated work or educational experience.

+ Direct experience with responsibility for answering business phones, greeting visitors, AND screening callers for further access to staff . Typically gained by one year of demonstrated work or educational experience.

+ Experience gathering information from a variety of sources to collect and compile requested information and required that I have a good knowledge of services, operations, or programs.Typically gained by one year of demonstrated work experience.

+ Experience using word processing software to format a variety of business documents; OR recent word processing training coupled with at least 6 months’ experience performing word processing in a business office setting.Typically gained by six months of demonstrated work or educational experience.

+ Experience which required composing and editing a variety of business documents on a regular basis; OR successfully completed at least one college-level English composition or business English class.Typically gained by one year of office or educational experience.

Learn About a Career with DHW (https://healthandwelfare.idaho.gov/about-dhw/dhw-careers)

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [email protected] (http://[email protected]/)

PHONE: (208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.