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Description

Take Earth's most customer-centric company. Mix in hundreds of millions of shoppers spending tens of billions of dollars annually, an exciting opportunity to build next-generation shopping experiences, Amazon’s tremendous computational resources, and our extensive e-Commerce experience. What do you get? The most exciting Recommendations/Personalization position in the industry.

Are you passionate about working on disruptive ideas? Are you obsessed with finding and building the most innovative and customer-friendly user experiences? Have you built and launched new experiences that impact shoppers all around the world? This is a unique opportunity that combines the ability to build exciting, new user experiences for Amazon's customers, with the opportunity to work with Big Data, Machine Learning, and other advanced techniques to provide the best personalized experience for hundreds of millions of Amazon's customers.

More about the role:

We're seeking a skilled and creative software manager to help invent the future of product discovery and personalized recommendations for Amazon Business customers. Amazon Business is one of the fastest-growing businesses in the company, growing from $1B in gross merchandise sales in its first year to over $10B in its fourth year, with lots of room to grow. We are seeking a manager to lead a team of software engineers and deliver on this Amazon-critical charter. This team will need to deliver experiences that delight customers and create long-term value for the company.

This role requires outstanding technical skills, and a passion for user experience and design. You must have a demonstrated ability for optimizing, developing, launching, and maintaining large-scale production systems. As a key member of the team, you will oversee all aspects of the software lifecycle: design, experimentation, implementation, and testing. You should be willing to dive deep when needed, move rapidly with a bias for action, and get things done. You should have an entrepreneurial spirit, love autonomy, know how to deliver, and long for the opportunity to build pioneering solutions to challenging problems. This role will demand resourcefulness and a fearless willingness to learn on both the technical and business side. The challenges we take on can involve a mix of large-scale distributed systems, big data technologies, machine learning science, and require a keen sense of customer obsession and long-term strategic thinking.

About you:

You're a former engineer who can see the bigger picture. While your career is full of individual wins as an engineer, it is now more fulfilling when your team is able to build, deliver, and impress. You enjoy leading and mentoring software engineers, and want to work on projects that require innovative and creative thinking alongside deep technical problem solving. You challenge yourself and others to constantly come up with better solutions, and can deliver on a technical roadmap that serves our customers and the business optimally. You communicate clearly, and hold yourself and your team to a high bar.

As a Software Development Manager, you will be responsible for ensuring your team successfully delivers on design, development, testing, and the operations of systems your team owns. You should have an established track record of launching customer-facing experiences, deep technical ability, and excellent project management and communication skills. This role requires working closely with product management to define strategy and requirements, and leading a development team from design through delivery and subsequent operation. This position will also require regular communication with senior management on status, risks, and strategy.

About our organization:

Amazon’s Personalization organization is a small, high-performing group that leverages Amazon’s expertise in machine learning, big data, and distributed systems to deliver the best shopping experiences for our customers. We work end-to-end, from foundational backend systems to future-forward user interfaces. Our team’s culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making. We run hundreds of experiments each year and our work has revolutionized e-commerce with features such as “Customers Who Bought Also Bought” and “Recommended for You”. We care deeply about our customers, as well as the well-being and growth of our team members. Amazon’s internal surveys regularly recognize us as one of the best engineering organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continual opportunity to learn and grow. This is a track record we are proud of and will continue to uphold. We are looking for creative and innovative leaders with a similar penchant for deeply-technical problem solving and the ability to lead, mentor, and deliver while upholding Amazon’s leadership principles.

Basic Qualifications

- 3+ years of engineering team management experience

- 7+ years of working directly within engineering teams experience

- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

- 8+ years of leading the definition and development of multi tier web services experience

- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

- Experience partnering with product or program management teams

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.