• Senior IT Epic Analyst (Grand Central and Prelude)

    Children's Hospital Boston (Boston, MA)


    80516BRJob Posting Title:Senior IT EPIC Analyst (Grand Central and Prelude)Department:Information Services-ApplicationsAutoReqId:80516BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Information SystemsJob Posting Description:Position Summary:

    Serves as a subject-matter expert with deep knowledge of the core Epic application, related non-Epic products/applications and the supported operational processes. Typically focuses across multiple areas of a broad process within the supported application, most often encompassing significant integrations with related Epic and non-Epic systems. Applies a consultative approach in working across internal teams and external partners to understand and define difficult problems. Within standard protocols, independently manages the design, build/configuration, testing and ongoing support of assigned areas of the Epic application encompassing advanced configurations and/or complex implementations.

    Key Responsibilities :

    + Serves as a subject-matter expert, often certified in multiple Epic applications, responsible for complex builds, configurations, and enhancements with broad operational impact.

    + Leads integration efforts between Epic and non-Epic systems, coordinating with vendors and internal teams to ensure seamless functionality.

    + Uses a consultative approach to analyze operational challenges, identify root causes, and design long-term technical and process-based solutions.

    + Manages multi-month projects from inception to implementation, ensuring alignment with business needs and coordinating across multiple departments.

    + Oversees application upgrades, release note reviews, test script updates, and ongoing advanced maintenance tasks.

    + Facilitates cross-team communication, provides user training, presents to leadership, mentors junior team members, and may represent the team at national Epic events.

    Minimum Qualifications

    Education:

    + Bachelor’s Degree is required

    + An Associate’s Degree with an additional 2 years of related experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor’s Degree.

    Experience:

    + 3 years of experience directly involved in Epic application support and/or implememtation performing builds in the targeted application(s). Demonstrated experience performing moderately complex builds is required.

    + 5 years EPIC experience is preferred

    + Training systems end-users directly or in providing substantive input to training curriculum or materials is required

    + Experience working directly in the specific domain (operational area) being supported: hospital revenue cycle, patient scheduling, finance/billing, etc. demonstrating an understanding of the unique challenges of the groups supported is preferred

    + Experience as a super-user of an Electronic Health Records systems generally, if not Epic specifically.

    Certifications:

    + Epic certification in Grand Central is required

    + Epic certification in second CORE application, EPIC Prelude, is to be obtained within one year of entry into the role.

    + Lean Six Sigma Green Belt is preferred

    + Epic Certification in RTE is preferred

     

    #LI-Hybrid

     

    Office/Site Location:BostonRegular, Temporary, Per Diem:Regular Remote Eligibility :Part Remote/Hybrid