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Description

Embark on a Mission to Fortify Amazon's Defenses as a Support Engineer with the Vulnerability Management & Remediation Operations team!

Amazon Security is seeking an experienced and innovative Support Engineer specializing in cybersecurity to join our Vulnerability Management and Remediation Operations (VMRO) team in Austin, Texas. The VMRO team is a global team that is responsible for assessing, detecting, and driving the remediation of vulnerabilities across the Amazon ecosystem.

Key job responsibilities

- Support vulnerability detection campaigns by working closely with Campaign Owners to launch and continuously improve the quality of campaigns across Amazon.

- Assess and negotiate with customers to drive down security risk by engaging with teams to remediate critical security vulnerabilities in their environments.

- Collaborate with builder teams to implement security fixes and improvements.

- Understand technical details of vulnerabilities affecting Amazon's infrastructure, services, and applications.

- Review and analyse common vulnerability disclosures and assist in evaluating potential impacts.

- Help triage vulnerabilities and contribute to impact and detection logic assessments.

- Contribute to the development of automation of repetitive tasks.

- Actively participate in updating documentation and sharing knowledge across your global peers.

- Participate in an on-call rotation to support continuous monitoring and remediation of vulnerabilities.

If you're excited about the opportunity to make a significant impact on the security of one of the world's largest and most complex technology ecosystems from our Austin office, we'd love to hear from you!

About the team

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Cybersecurity or related technical degree or equivalent; or 3+ years equivalent technology experience

- Demonstrated knowledge of web protocols, common attacks, and working knowledge of Linux/Unix tools and architecture, combined with understanding of security best practices

- Ability to communicate effectively within technical and business settings

Preferred Qualifications

- 2+ years of experience in Security Operations, technology audit, or security vulnerability lifecycle management

- Experience with secure-cloud configuration (CloudTrail, AWS Config), cloud-security technologies (VPC, Security Groups, WAF etc.), and cloud-permission systems (IAM)

- Strong understanding of security concepts with demonstrated experience in identity and access management, including SSO, SAML, RBAC, authentication, and authorization solution

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.