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Description

Amazon Transportation Services (ATS) Linehaul is a critical backbone of how Amazon delivers packages to customers around the world. Within ATS Linehaul, the Fleet Infrastructure team is striving to build the most technologically advanced, environmentally friendly, and safest fleet in the world. This includes building the largest Electric Vehicle fleet and charging network in the world.

The Middle Mile Fleet Infrastructure team is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects. This role requires scoping multiple large cross-functional projects, managing to project timelines, and communicating to senior management on status, risks, and process changes. This role will also be responsible for pulling data to drive long-term decisions and evaluate current product performance. This role will require exceptional written and verbal communication skills, sound judgment when clear guidelines may not exist, and the ability to work independently in a high-pressure environment with all levels of leadership. Also, the role will require approximately 25% travel within the United States and Canada.

If you have a strong track record of delivering results, innovating on behalf of internal or external customers, and want to develop and launch best-in-class fleet management experiences, then come join our team! Want to learn more about what it’s like to be a part of Amazon Transportation Services? Check out this video! https://www.youtube.com/watch?v=en5YqrtBGvY&feature=youtu.be[/url

Key job responsibilities

Coordinating with cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new projects and processes

Demonstrate performance that serves as a model of excellence establishing design best practices, business requirements, design team collaboration, and stakeholder alignment

Review and guide internally requested changes for validity, impact, and ensure timely incorporation once approved

Provide technical direction in accordance to established parameters for multiple projects in various locations simultaneously

Participate in or lead meetings to build positive, collaborative partnerships among subject matter experts (SMEs), team members, stakeholders and field leaders and associates to complete all required tasks to ensure successful new launches throughout the organization

Write and review whitepapers using information acquired from various stakeholders

Manage the continuous development of online dashboards to record and report key metrics to team members and management

Prepare team performance reports for weekly, monthly, and quarterly business reviews that distill key metrics and provide insights into recommended strategies

Manage full life-cycle of complex cross-functional programs with considerable impact across multiple organizations

Communicate to Senior Management on status, risks, and process/product changes

Work autonomously in an ambiguous environment

Partner with teams to source, allocate, and coordinate resources

Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes

Identify and mitigate risks before they become roadblocks

Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

Develop, implement and govern key performance indicator (KPI) reporting for a portfolio of programs

About the team

The Fleet Infrastructure team is responsible for deploying equipment that supports Amazon Middle Mile Fleet. The equipment deployment includes electric vehicle (EV) charger deployment, snow scrapers to remove snow from trailers, wash bays to wash trailers, and other innovative solutions. These deployments expand the lifecycle of our equipment while also address safety and compliance needs.

Basic Qualifications

- Bachelor's degree

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- - Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

- - Strong Verbal and written communication

Preferred Qualifications

- Master's degree, or MBA in business, data science, public administration, finance, engineering, human resources or related field

- - High attention to detail and proven ability to manage multiple, competing priorities simultaneously

- - Experience with Six Sigma/Lean, Statistical data analysis, network modeling and Operational Excellence

- - Ability to write SQL/Python queries and use BI Tools like Tableau/Power BI.

- - Knowledge of how a transportation network is designed and operated

- - Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment

- - Strong bias for action; ability to juggle multiple competing priorities and create a sense of urgency in a fast-paced, and dynamic environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.