• Outpatient Administrative Assistant - Wound Center

    Arnot Health (Elmira, NY)


    Job Description

    The Wound Center at Arnot Health is seeking a dedicated and professional Administrative Assistant to support our outpatient services team. This role is crucial to ensuring a smooth and welcoming experience for our patients while keeping clinic operations running efficiently. You'll be responsible for front desk support, patient intake, billing coordination, scheduling, and providing general administrative assistance to our clinical team. If you're organized, detail-oriented, and thrive in a healthcare setting, we'd love to meet you.

     

    Your Schedule

     

    + Full-time, 40 hours per week

    + Day Shift

    + Monday through Friday

    + 6 Paid Holidays

    What You’ll Be Doing

    + Preparing and distributing daily schedules and handling front desk check-ins

    + Answering calls courteously, routing medical inquiries to clinical staff

    + Registering patients, verifying and updating demographic and insurance information

    + Collecting co-pays and maintaining accurate records of daily receipts

    + Preparing billing forms and tracking daily encounters

    + Scheduling patient appointments, tests, referrals, and obtaining pre-authorizations as needed

    + Providing instructions and follow-up information to patients as directed by providers

    + Scanning, filing, and managing medical records and documentation according to protocol

    + Assisting with general office duties including mail distribution, office supply ordering, and supporting the clinical team as needed

    + Maintaining professional appearance and adhering to patient safety and confidentiality standards

    What We’re Looking For

    + High school diploma or equivalent required; coursework in secretarial sciences preferred

    + Minimum of three years of experience in a medical office setting preferred

    + Familiarity with billing, coding, and electronic medical records is helpful

    + Excellent communication, organizational, and customer service skills

    + Ability to multitask and remain composed in a fast-paced outpatient environment

    + Commitment to patient-centered care and a team-based approach

     

    Join our team at Arnot Health and help make a difference in the lives of patients every day by supporting high-quality, compassionate wound care.

    Requirements