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Job Description

Join our dedicated and compassionate team at our outpatient psychiatry office, where we provide patient-centered care to support mental and emotional well-being. We’re seeking a professional, dependable, and detail-oriented Medical Office Assistant to help ensure the smooth operation of our practice and provide essential support to both patients and staff. This role is an integral part of our care team, contributing to the overall patient experience and helping us deliver high-quality, coordinated care.

Your Schedule

+ Monday through Friday

+ Day Shift

+ 6 Paid Holidays

What You’ll Be Doing

+ Managing daily front desk operations including check-in and check-out of patients

+ Preparing appointment charts, updating patient demographics, and answering incoming calls with professionalism

+ Scheduling follow-up appointments, obtaining insurance authorizations, and preparing test orders and patient education materials

+ Verifying and updating patient billing information and ensuring accurate documentation for billing purposes

+ Assisting in patient care activities such as taking vital signs, prepping patients for exams and procedures, phlebotomy (if trained), and supporting providers during minor procedures

+ Preparing and sterilizing surgical instruments according to protocol

+ Performing ancillary tests (EKGs, spirometry, waived testing) as trained and competent

+ Assisting with prescription renewals, test result tracking, and medical documentation including scanning, transcription, and processing records requests

+ Actively participating in team meetings, quality improvement activities, and continuing education sessions focused on effective communication and patient-centered care

What We’re Looking For

+ High school diploma or equivalent required; completion of a Medical Assistant training program preferred

+ Minimum of three years’ experience in a medical office setting preferred

+ Strong communication and organizational skills, with the ability to multitask in a fast-paced environment

+ Comfort working as part of a collaborative care team focused on population health and evidence-based practices

+ Experience with medical coding and billing is a plus

+ Compassionate, patient-focused attitude and a commitment to creating a positive experience for every individual who walks through our doors

If you’re a motivated and reliable individual looking to make a difference in the lives of our patients, we’d love to hear from you. Apply today and become part of a team that values empathy, excellence, and teamwork.

Requirements