• Ambulatory Service Rep II

    Robert Half Office Team (Pearland, TX)


    Description

    We are looking for a skilled Ambulatory Service Representative to join our client's team in Pearland, Texas. In this role, you will provide exceptional administrative support to patients, ensuring a seamless experience during check-in, registration, and check-out processes. This is a short-term contract position that offers the opportunity to contribute to a highly organized healthcare environment.

    Responsibilities:

    • Greet and assist patients with a friendly and attentive demeanor during check-in and check-out.

    • Perform accurate patient registration and verification, ensuring all necessary information is collected.

    • Handle cashiering duties, including managing payments and reconciling transactions.

    • Schedule appointments efficiently using electronic medical record systems like Epic.

    • Maintain confidentiality and adhere to healthcare regulations when handling sensitive patient information.

    • Manage and organize workstations to ensure a clean and orderly appearance.

    • Provide support with insurance verifications and medical billing processes.

    • Assist with resolving patient inquiries and concerns in a courteous manner.

    • Utilize Microsoft Office tools, including Excel and Word, for planning and documentation purposes.

    Requirements

    Required Qualifications:

    + High School Diploma or GED from an accredited institution

    + Minimum 1 year of direct, face-to-face customer service experience

    + Minimum 1 year of cash handling or collections experience

    + At least 6 months in a customer-facing role in a medical office, healthcare setting, or service-related industry

    + Proficiency with Windows-based software (Word, Excel)

    + Excellent verbal and written communication skills

    + Ability to maintain confidentiality of sensitive patient information

    •Desired Qualifications:

    + Knowledge of insurance plans including HMO, PPO, EPO, and Medicare Advantage

    + Experience with EMR systems, particularly Epic

    + Bilingual – English/Spanish

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .