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Business Analyst

**Category:** Business Analysis (functional and technical)

**Main location:** United States, Tennessee, Nashville

**Position ID:** J0525-2002

**Employment Type:** Full Time

Position Description:

Do you want to take your career to the next level? CGI is looking for a dedicated Business Analyst with a passion for solving business problems to join our team in Nashville. At CGI, you will tackle important business and technical problems as a full-time consultant serving local, enterprise clients. You’ll be part of a team of dedicated people like yourself and make an impact with both internal and client partners. Consider joining CGI, a premier consulting firm that encourages personal and professional growth and values your ideas.

What we value:

• Passionate technologists

• Lifelong learners

• Problem solvers

• Excellent written and verbal communicators

• People who enjoy working with both business and technical partners

• People who engage in their local community

Your future duties and responsibilities:

We are seeking a proactive and personable Business Analyst to bridge the gap between business stakeholders and technical teams. This individual will be responsible for learning key business applications, gathering and documenting requirements, and ensuring that application enhancements align with stakeholder needs for our clients. The ideal candidate is a strong communicator, able to lead discussions, guide stakeholders to decisions, and clearly present requirements and recommendations to both technical and non-technical audiences. You will interact regularly with client stakeholders and work to build a strong client partnership. This role requires someone who can:

• Develop a deep understanding of assigned business applications and their role in organizational workflows.

• Serve as the liaison between business stakeholders and technical teams to ensure clear, actionable communication.

• Gather, analyze, and document business requirements for enhancements, fixes, and new functionality across applications.

• Facilitate and lead discussions to drive stakeholder alignment and decision-making.

• Present findings, requirements, and status updates to cross-functional teams and leadership.

• Support change management activities, including assessments, communication, and training.

• Work collaboratively with QA, development, and project management teams to support testing and implementation efforts.

• Build strong relationships across departments to foster collaboration and trust.

• Work with the business to understand, define, and quantify success criteria and KPIs as a part of each enhancement.

• Identify process improvements and align solutions with long-term business strategy.

• Support business case development by linking initiatives to measurable outcomes.

• Contribute to Agile teams by managing user stories, backlog items, JIRA tickets.

• Identify opportunities to apply automation for process efficiency.

• Maintain centralized documentation of workflows, FAQs, and application details.

Required qualifications to be successful in this role:

• Bachelor’s degree in Business, Information Systems, or related field, or equivalent work experience.

• 3+ years of experience as a Business Analyst or in a similar role.

• Strong communication and interpersonal skills; able to work with a wide variety of stakeholders.

• Proven experience documenting business requirements, process flows, and functional specifications.

• Confident in leading meetings and facilitating discussions to drive clarity and consensus.

• Proficient in Microsoft Office tools (e.g., Excel, Word, PowerPoint) and comfortable presenting to leadership.

This position is located in Nashville, TN in a hybrid environment.

CGI anticipates accepting applications for this position through JUNE 30, 2025.

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $57,100.00 - $121,900.00.

CGI’s benefits are offered to eligible professionals on their first day of employment to include:

• Competitive compensation

• Comprehensive insurance options

• Matching contributions through the 401(k) plan and the share purchase plan

• Paid time off for vacation, holidays, and sick time

• Paid parental leave

• Learning opportunities and tuition assistance

• Wellness and Well-being programs

Skills:

+ Business Analysis

+ RTM

+ Technical Writing

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.**

We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.