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Position Title:

Public Utilities Outreach Manager

Job Description:

Incumbent is responsible for developing, executing, and implementing a full range of internal and external public relations and engagement activities for the Department of Public Utilities' four enterprise funds including Water, Sewer, Stormwater, and Streetlighting. Responsibilities include but are not limited to: producing and managing social media; coordinating special events, community outreach, and communications with media outlets; originating materials for media response and publications; and, facilitating and promoting internal/external communications with project stakeholders.

This job classification covers mid-level management positions which are part of and report to a higher level manager or director of a department public relations and/or communications work unit.

About the Position : At Salt Lake City Department of public utilities, our engagement is a multifaceted process that involves the public in decisions and activities that impact their lives. We strive to create opportunities for citizens to participate in discussions, provide input, and influence decisions related to public utilities issues and projects. The incumbent will be joining a team made up of the Communications and Engagement Manager and outside public engagement consultants.

About the Team: Established in 1876, Salt Lake City Department of Public Utilities is the oldest retail water provider in the West. We are committed to serving our customers and protecting our environment by delivering high-quality drinking water, managing flood control and storm water, collecting and treating wastewater to standards that exceed EPA regulations, and maintaining and enhancing public street lighting. We actively protect our source waters in the Wasatch canyons watershed and promote conservation through efficient water use.

Position Salary Range:

+ $87,000 - $108,493

This position is eligible for full city benefits, including:

+ Health Insurance (95% of premium paid by city)

+ Dental, Vision and Life Insurance

+ Paid vacation and personal leave

+ Six to Twelve weeks of paid parental leave from day 1 of employment

+ Retirement contributions toward a pension plan and/or 401(k)

+ A robust Employee Assistance Plan (EAP)

+ Up to $4,000 tuition reimbursement annually

+ Discounted supplemental benefits like pet insurance and legal services

IMPORTANT: Early application submittal is encouraged. This position will close on June 2nd, 2025 at 11:59 p.m. (MST)

Key Responsibilities:

+ Facilitates public engagement related to new and ongoing department capital projects.

+ Manages department social media online presence and communications.

+ Manages and directs the Department Public Engagement contractors/consultants.

+ Curates internal and external outreach media and materials.

+ Coordinates with department administration for outreach priorities (capital, initiatives, other).

+ Participates in community programs such as water-week, community fair, engage with community councils.

+ Tracks media coverage and issues related to city and department.

+ Prepares and responds to media and constituent inquiries.

+ Participates in department and city programs such as employee engagement, safety programs.

Minimum Qualifications:

+ Graduation from an accredited college or university with a bachelor's degree in public relations, communications, marketing, journalism, or related fields plus three to four years of experience in communications, marketing, public relations, and/or related fields.

+ Proficient in use of computers and modern software applications,

+ Strong skills in writing, editing, complemented by effective verbal communication skills.

+ Demonstrated ability to follow instructions, multi-task, meet deadlines and perform duties in a high-pressure, high-demand work environment.

+ Demonstrated proficiency in design, graphic, and web publishing and related tools. Ability to effectively manage social media platforms such as Instagram, Facebook, X, YouTube and government platforms.

+ Ability to potentially work non-traditional hours.

+ Ability to travel independently from one location to another as assignments require.

WORKING CONDITIONS:

+ Generally comfortable working conditions, however, will be expected to operate in or near and emergency scene.

+ Exposure to stressful situations as a result of human behavior, time-constraints, and or multiple demands and priorities.

+ May be required to work non-traditional hours.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

POSITION TYPEFull-Time

POSITION SALARY RANGE

$87,000 - $108,493

DEPARTMENTPublic Utilities

Full Time/Part Time:

Full time

Scheduled Hours:

40

Salt Lake City is a place where your skills and dedication directly contribute to the community. With a team serving over 200,000 residents, we take pride in delivering meaningful work—from maintaining infrastructure to shaping public programs—with integrity and professionalism.

We value experience, accountability, and results. Our organization recognizes talent and rewards contribution, offering employees opportunities to grow, lead, and make a lasting difference.

If you're driven by public service and want to help shape the future of our city, we’d love to work with you.

Salt Lake City offers a competitive and well-rounded benefits package designed to support your health, financial future, and professional growth. To learn more, visit our Benefits & Wellness (https://www.slc.gov/hr/benefits-and-wellness/) site.

Health & Wellness

+ 95% City-paid medical insurance

+ Dental, vision, life insurance

+ HSA (with $1,000–$2,000 City contribution)

+ Wellness clinic for employees & families

+ Robust Employee Assistance Program (EAP)

Financial Perks

+ Tuition reimbursement (up to $4,000/year)

+ Retirement contributions (pension and/or 401(k))

+ Discounted pet insurance, legal services, and more

Thinking about applying or weighing another offer?

Use our Total Compensation Calculator (https://tools.slc.gov/totalcompensation/) to see the true value of your job offer—including salary, benefits, retirement, and more.

We know time away from work is essential for rest, personal needs, and family life. Salt Lake City offers generous paid leave to help you recharge and stay balanced. To learn more, visit our Benefits & Wellness (https://www.slc.gov/hr/benefits-and-wellness/paid-leave/) site.

+ 12 vacation days to start

+ 12 paid holidays + 1 personal holiday

+ Up to 80 hours personal leave annually

+ 6 - 12 weeks of paid parental leave

+ Bonus leave credit for eligible rehires & public sector transfers

Our Recruitment Team is ready to assist you throughout the entire hiring process—from questions about job openings to application support. Reach the Recruitment Team at 801-535-6699Or email: [email protected]

The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.

Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.