• Benefits Mail Services Support

    Publix (Lakeland, FL)


    33182BR

    Position Title:

    Benefits Mail Services Support - Lakeland

    Department:

    Benefits Administration

    Location:

    Lakeland, FL

    Description:

    The purpose of this position is to support the benefits business area transaction processing by analyzing, barcoding and scanning incoming documents and returned mail in accordance with established time frames, administrative policies and procedures and regulatory and plan rules; entering beneficiary cards and processing change of address requests; maintaining spreadsheets communicating batches scanned; processing rescan requests; preparing outgoing mail; fulfilling requests for hard copy files and beneficiary cards; and managing documents in offsite and local storage.

     

    + daily processing and filing of incoming correspondence and documents for Stock, Retirement and Group Benefits, entering beneficiary cards and processing address change requests

    + fulfilling requests from Benefits associates for hard copy files, beneficiary cards, address changes and outgoing mail

    + verifying and researching returned mail

    + various other tasks as assigned

    Req ID:

    33182BR

    Hours of Work:

    8:00AM - 4:30PM Monday - Friday

    Facility:

    Lak Publix Corporate Office B003

    State:

    Florida

    Frequency of Pay:

    Weekly

    Travel Frequency:

    0%

    Minimum Base Pay:

    16.00

    Additional Information:

    Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

     

    Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

     

    For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.

    Address:

    3300 Publix Corporate Parkway

    City:

    Lakeland

    Year End Bonus:

    To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November.

     

    In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check.

     

    In subsequent years, the bonus is equal to two weeks’ pay.

    Maximum Base Pay:

    22.15

    Required Qualifications:

    + High school diploma or equivalent, or equivalent experience

    + 1 year of office or customer service experience

    + productivity

    + detail orientation

    + people skills

    + communication

    + teamwork

    + decision-making

    + intermediate skill in SAP, READ and Retirement HOST Systems

    + basic skill in Stock Management System

    Preferred Qualifications:

    + 2 years of office or mail room experience

    + knowledge of the Publix benefit plans, including but not limited to, complying with administrative policies and procedures and completing processes timely in compliance with plan documents and regulations issued by the DOL for ERISA, the IRS and Securities and Exchange Commission transfer agent rules

    + knowledge of the Barcode generator, scanner, and scan manager, ViewStar

    + knowledge of department equipment (shredder, fax machine, time stamp, copier, envelope folder)

    + basic skill level in Microsoft word, excel, and access

    Potential Annual Base Pay:

    33,280 - 46,072

    Zip Code:

    33811-3311

    Benefits Information:

    + Employee stock ownership plan that contributes Publix stock to associates each year at no cost

    + An opportunity to purchase additional shares of our privately-held stock

    + 401(k) retirement savings plan

    + Group health, dental and vision plans

    + Paid Time Off

    + Paid Parental Leave

    + Short- and long-term disability insurance

    + Tuition reimbursement

    + Free hot lunches (buffet-style) at facilities with a cafeteria

    + Visit our website to see all of our benefits: Benefits - Jobs (publix.com) (https://jobs.publix.com/benefits/)