"Alerted.org

Specific information regarding this recruitment process is listed below:

Appointment Type: Provisional.  A provisional appointee must participate and be successful in a Civil Service Examination process for this classification and be selected through an open competitive process in order to be considered for a permanent appointment.  Provisional appointments may not exceed three (3) years.

Specific information regarding this recruitment process are listed below:

+ Application Opening: Tuesday, May 27, 2025

+ Application Deadline:  Apply immediately.  Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM on Wednesday, June 4, 2025.

+ Compensation Range: $94,718.00 - $119,158.00  (https://careers.sf.gov/classifications/?classCode=5314&setId=COMMN) Annually

+ Recruitment ID:  TPV-1051-157120 (RTF0157119)

San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco (CCSF), has approximately 1,700 CCSF employees and strives to be a diverse, equitable, and inclusive employer (https://www.youtube.com/watch?v=nMh58Cer8kk) .

SFO’s mission is delivering an airport experience where people and our planet come first and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity. Learn more about careers at SFO. (https://www.youtube.com/watch?v=ifIUySwbSV0&feature=youtu.be)

For more information about SFO, visit www.flysfo.com. Follow us on X (https://www.twitter.com/flysfo)  and Facebook (https://www.facebook.com/flysfo) .

As a team member of SFO, you will embrace SFO’s core values and SFO’s Racial Equity Action Plan (https://www.flysfo.com/sites/default/files/Racial\_Equity\_Plan-4.06.2021-v19.pdf) .

1051 IS Business Analyst- Assistant

Under the general direction of the IT Manager, the Business Analyst will be responsible for working closely with the Business to identify and document business requirements solicitation, Use Case development and process workflow engineering as related to application development. This position will develop proposals of potential solutions protypes and solution analysis. The Assistant Business Analyst will support multiple product channels and serve as product solutions analyst. Responsibilities include solution needs, costs and feasibility analysis, including technology and software assessment, system testing and conversion to production; and managing business requirements solicitation, Use Case development and process workflow engineering as related to application development.

You are excited about this opportunity because you will:

+ Conducts solicitation, analysis and documentation of project stakeholder and end user business requirements.

+ Performs analysis, recommendation and communication of technical solutions options to address business requirements. Click here to enter text.

+ Assists in preparing and operating the environment, facilities and tools needed to evaluate systems, products, services or devices. Assists in the collection of feedback on prototypes and designs from users and other’s.

+ Develops business Use Cases and User Stories based on project requirements.

+ Performs analysis, development and engineering of process workflow as related to application development.

+ Communicates business requirements to internal technical teams.

+ Develop application and product prototypes for business and IT.

+ Collaborate with software development and product management teams to clarify requirements and functional design as a consumer advocate; lead and/or participate in all aspects of Software Quality Assurance including planning, estimation, prioritization, test execution, reporting, and sign off.

+ Responds quickly and proactively to resolve problem situations; effectively escalates issues as required; Coordinates multi-vendor support for the technical and administrative resolution of problems.

+ Ensures effective communication between management, customers/users, and if applicable - external consultants.

+ Performs other functions outlined in the 1051 IS Business Analyst- Assistant (https://careers.sf.gov/classifications/) classification.

Minimum Qualifications:

Education:

An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].

Substitution:

Experience in the information systems field, including technical support, content management, administration of network applications or system analysis may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.

Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

SUPPLEMENTAL INFORMATION

Essential duties require the following physical skills and work requirements: Some positions may require sufficient strength and coordination for lifting, pushing, pulling and/or carrying the weight of computer equipment. May require hand/eye coordination for semi-skilled movements, such as taking apart casings, installing parts and reconnecting computers and for performing data entry. May involve extensive VDT exposure.

Desirable Qualifications:

+ Business Process Design experience

+ Experience in creating business diagrams such as flow charts, swim lane, BMPN, wire frames, data flows, RACI, etc.

+ Project Management experience

+ Experience in providing accessibility, retrievability, security, and protection of data language

+ Application design experience including building APIs, low/no code development, web development, SasS, and AWS development

+ Quality Assurance testing experience

+ Technology Procurement experience

+ Invoice and payment processing experience

+ Aviation or Transportation experience

Verification:

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications (https://sfdhr.org/recruitment-details#qualifications)  and Verification of Experience and/or Education (https://sfdhr.org/recruitment-details#verification)  for considerations taken when reviewing applications.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.  All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

The selection process will include evaluation of applications in relation to minimum requirements.  Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.  Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates.  If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Notes: Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

Transportation Security Administration (TSA) Security Clearance:

Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

What else should I know?

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/.

Additional Information Regarding Employment with the City and County of San Francisco:

+ Information About the Hiring Process (https://sfdhr.org/information-about-hiring-process)

+ Conviction History

+ Employee Benefits Overview  (https://sfdhr.org/benefits-overview)

+ Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)

+ Disaster Service Worker (https://sfdhr.org/disaster-service-worker-training)

+ ADA Accommodation

+ Right to Work (https://sfdhr.org/information-about-hiring-process#identification)

+ Copies of Application Documents

+ Diversity Statement (https://sfdhr.org/information-about-hiring-process#diversitystatement)

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

+ Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information:  If you have any questions regarding this recruitment or application process, please contact the exam analyst, Ronnie Jones at [email protected] ([email protected]) .

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.