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General information

**Ref #** 19769

**Remote?** No

Ally and Your Career

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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

Reporting to the Vendor Performance Director, this position is within the Invest & Deposits Vendor Performance team whose goal is optimize all aspects of Invest & Deposits Vendor Relationships throughout their end-to-end lifecycle with Ally. This candidate will be responsible for identifying and preventing emerging issues and risks by developing a deep level of knowledge related to key I&D contractual terms and elements such as operational SLAs, contractual minimums and termination for convenience. These elements are maintained in a repository and leveraged during vendor performance and contract renewal conversations. This candidate will also be responsible for supporting strategic sourcing initiatives, recommending vendor performance improvements and for leading the Vendor Performance Forum to review an aggregate view of monthly vendor performance. As part of this routine, all significant vendor relationships are assigned an overall vendor health score that holistically represents all vendor performance, financial and risk aspects. This role requires a blend of analytical, strategic, and communication skills to oversee vendor relationships, deliver cost savings, and present actionable insights to senior leadership.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Work Itself

* Collaborate with various support stakeholders (Relationship Owners, Ally Supply Chain, Finance, Business Line Risk, etc.) to maximize ROI for I&D Vendor Relationships

* Maintain an up-to-date portfolio of all vendor contracts and relationships owned or managed by Invest & Deposits

* Subject matter expert on the I&D Vendor Portfolio (overview of services provided, vendors in scope, key contract terms, contract expiration dates, PO balances, etc.)

* Maintain contract repository where key contractual elements are stored and maintained, such as Termination for Convenience language and contractual spend minimums.

* Refresh operational SLAs repository across I&D and standardize a "best in class" version of SLAs (with support from Tech BILD & Digital) so that ROs have a starting point to identify what good looks like.

* Develop and proactively document areas of focus/vendor improvements that can be leveraged during contract renewals/negotiations and will better assist ROs and limit operational risk exposure to I&D.

* Support Strategic I&D Vendors with Invoice Reconciliation, PO Management, and (at times) an input into FP&A Planning Functions based on firsthand knowledge/understanding of vendor invoices.

* Consolidate monthly vendor performance into an aggregated view with ability to speak to emerging issues/risks for leadership. Review and audit monthly Vendor Health Scorecards.

* Administer of all Vendor system updates (i.e. Coupa PRs/Change Orders, Archer support modifications)

* Development and maintenance of Standard Operating Procedures 'SOP' to minimize operational risk

* Support Invest & Deposits ROs in consistency, guidance and direction in matters concerning the interpretation and application of Ally policies, standards, business continuity planning, best practices and, tools and projects

* Comprehends the Ally Third Party Risk Management (TPRM) framework and associated deliverables required for each level of vendor (Critical, High, Medium etc.)

The Skills You Bring

* 3+ years of sourcing, vendor management or risk management experience required

* Previous experience managing a vendor relationship

* Knowledge of Third Party Risk Management requirements in the financial services industry preferred

* Contract negotiation and other relevant contract management experience preferred

* Proficient technical skills in Excel, Power BI, Archer and Coupa

* High level of written and oral communication skills; Ability to develop and maintain strong working relationships with internal business partners.

* Accountable, organized, and self-driven to continuously raise the bar.

* Detail-oriented with strong problem-solving skills and strong analytical skills

* Negotiation/conflict resolution skills

* Must be an independent worker with strong time management skills

* Ability to handle multiple tasks and meet deadlines in fast paced environment

* Bachelor's degree preferred or equivalent work experience

\#LI-Hybrid

How We'll Have Your Back

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.

* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.

* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.

* Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

_Base Pay Range:_

An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

**Emerging:** 70000

**Experienced:** 95000

**Expert:** 120000

Incentive Compensation: This position is eligible to participate in our annual incentive plan