• Medical Customer Service Representative

    Adecco US, Inc. (Bronx, NY)


    Adecco Medical & Science is looking for a **Medical Customer Service Representative** for our client in **Bronx, NY** !

     

    **Type:** 11-month contract, with potential for extension or a full-time offer

    **Schedule:** Monday – Friday: 8:30 am to 5 pm

    **Pay:** $17 to $19/hr

    **Location:** Bronx, NY

    Responsibilities of the Medical Customer Service Representative:

    • Develop and maintain positive relationship with client.

    • Work onsite at client location collaborating with providers, client personnel and patients.

    • Obtain precertification’s, authorizations and other referrals as assigned

    • Meet with patients to discuss billing questions, collection TOS and other outstanding balances.

    • Validate insurance and other billing information.

    • Identify any problems/trends and communicate them to management for resolution

    • Make appropriate calls to carriers to maximize reimbursement on accounts to be worked.

    • Meet current production, utilization, and quality standards.

    • Participates in trainings/meetings as required

    • Presenting data to appropriate parties and partnering to develop resolutions

    • Ability to take and make patient phone calls and assist client front desk operations

    • Assist in other duties as assigned.

    Qualifications for the Medical Customer Service Representative:

    • High school diploma or GED

    • At least 1 year of medical front office and customer service experience

    • Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables) and Microsoft Outlook (email and calendar management)

    • Ability to navigate a computer while on the phone

    • Strong oral communication skills

    • Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product

    • Ability to remain focused and productive each day though tasks may be repetitive

     

    Why work for Adecco?

     

    + Excellent Weekly Pay discussed during screening

    + 401(k) Plan

    + Skills Training

    + Excellent medical, dental, and vision benefits

     

    Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

     

    **IMPORTANT:** This job is being recruited for by Adecco’s Medical and Science division, not your local Adecco Branch Office.

     

    For opportunities available at Adecco Medical and Science go to www.adeccousa.com/industries/medical-and-science

     

    Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/.

    The Company will consider qualified applicants with arrest and conviction record

    **Pay Details:** $17.00 to $19.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance