"Alerted.org

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

You will manage and monitor Key account Customers ensuring compliance with all agreed company policies. You will also ensure that the needs of QuickSTAT customers are being satisfied consistently and that excellence in customer service is promoted throughout the organization working collaboratively with operations and sales team.

How you create impact

+ Developing and maintaining strong relationships with key clients, understanding their specific needs, and anticipating future

+ Identifying and implementing optimized logistics solutions to meet client needs, including transportation, warehousing, and distribution

+ Driving revenue and profit by expanding existing accounts and identifying new opportunities within the client base

+ Working closely with internal teams (operations, sales, customer service) to ensure seamless execution of client requirement

+ Monitoring account performance, identifying areas for improvement, and implementing strategies to enhance client satisfaction

+ Preparing and presenting (KPIs/QBR and Investigation) reports to clients and internal teams on account performance and key metrics

+ Assisting in the onboarding of new clients and providing ongoing training on company products and services

+ Effectively addressing and resolving client issues and concerns

+ Identifying and pursuing new business opportunities within existing accounts and within the wider industry

What we would like you to bring

+ Bachelor's degree in business, logistics, supply chain management, or a related field

+ 5+ years of experience in key account management in the transportation and logistics industry

+ Experience with supply chain management, transportation, warehousing, and distribution

+ Excellent written and verbal communication skills are essential for effective client interactions and collaboration with internal teams

+ Ability to analyze account performance and identify opportunities for improvement

+ Proven experience in negotiating contracts and close deals with key clients

+ Proficient in Microsoft Office Suite and other relevant software

+ Experience with sales and business development would be an asset

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The base salary range for this position is between $65000.00 and $75000.00 Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-Onsite

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.