• HR Call Center Supervisor

    UC Health (Cincinnati, OH)


    At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

     

    As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

     

    UC Health is committed to providing an inclusive, equitable and diverse place of employment.

     

    The MYHR Supervisor will be responsible for managing a team of HR Call Center representatives who respond to employee inquiries via calls, emails, and self-service tickets. This role will manage hiring, training, coaching and upskilling this team as well as tracking performance metrics and overseeing quality assurance. The MYHR Supervisor will be the liaison between the HR Centers of Excellence and the HR Call Center team to streamline processes, take on administrative projects and deliver a more consistent experience for the employee.

     

    About Us

     

    About the Team