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County Caseworker 3 (Local Government) - Delaware County MH/ID (Multiple Vacancies)

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County Caseworker 3 (Local Government) - Delaware County MH/ID (Multiple Vacancies)

Salary

$47,794.50 Annually

Location

Delaware County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-22395-L0625

Department

Local Government

Division

HS Delaware Co Mh/Id Unit

Opening Date

05/27/2025

Closing Date

6/9/2025 11:59 PM Eastern

Job Code

L0625

Position Number

Multiple positions may be filled from this posting.

Union

Teamster 115

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88213423

Bureau / Division

Delaware County Human Services, Office of Early Intervention

Worksite Address

NEW LOCATION EFFECTIVE JUNE 2, 2025: Drexeline Plaza, 4990 State Road,

City

Upper Darby, Pennsylvania

Zip Code

19082

Contact Name

Mary E. Grant

Contact Phone

484.486.4792

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

NOTE: THIS IS A REPOSTING OF CS-2025-22395-L0625. IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM APRIL 1, 2025 TO APRIL 14, 2025, YOU CANNOT SUBMIT A NEW APPLICATION.

Are you looking for a rewarding career in Human Services dedicated to improving the lives of others? Delaware County Department of Human Services, Office of Early Intervention has immediate openings for Caseworker 3s. We are currently seeking motivated and compassionate individuals to join our team. If you are interested in this career opportunity with Delaware County’s supportive work environment, excellent benefit package, and opportunities for career advancement, please apply today.

DESCRIPTION OF WORK

In this County Caseworker 3 position, you will serve as a lead worker on a team that is responsible for supporting all children, and their families, who enter our system as NAS babies, foster kids, and medically complex children. Your responsibilities will include a high level of care coordination, assisting in the Safe Plan of Care activities, and being a resource for Service Coordinators to access training and community resource information and referrals. Work will rely on your knowledge of Early Intervention, the early learning standards, and local resources for children and families to help support the Strengthening Families Initiative.

The children and families we support will rely on you to ensure that all evaluations and services are delivered within required deadlines and to effectively implement coaching strategies when working with families and providers. This is an excellent opportunity if you thrive when working independently in a fast-paced environment and want to be part of a team that integrates all aspects of child development and learning from first contacts through transitions each child or family needs. Be part of something bigger than yourself and make a difference with our team!

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.

+ Telework: You may have the opportunity to work from home (telework) part-time based on the program offices’ schedules and after completing six months of employment and being regular status. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Upper Darby.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Two years of experience as a County Caseworker 2;or

+ A bachelor's degree in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and three years of professional social casework experience in a public or private social services agency;or

+ Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Other Requirements:

+ PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) is currentlywaivedfor this title.

+ You must be able to perform essential job functions.

Legal Requirements:

+ You must pass a background investigation.

+ This position falls under the provisions of the Child Protective Services Law.

+ Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

Have you been employed by a Pennsylvania local government agency in a civil service covered position as a County Caseworker 2 for two or more years full-time?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How many years of full-time professional social casework experience do you possess in a public or private social services agency?

+ 3 years or more

+ 2 but less than 3 years

+ 1 but less than 2 years

+ Less than 1 year

+ None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

Have you completed 12 or more college credits in the social sciences?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Yes

+ No

06

How much graduate coursework have you completed in social work or the behavioral sciences?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ A conferred Master's degree or higher

+ 60 credits or more

+ 30 but less than 60 credits

+ 15 but less than 30 credits

+ Less than 15 credits

+ None

07

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

08

WORK BEHAVIOR 1 – ASSESS NEEDS

Interviews caregivers, natural parents, and others to obtain information and complete a comprehensive needs assessment to assess the ability of the family members to meet the needs of the child(ren), any future placement needs, and family reunification needs. Assists in obtaining a variety of services according to their needs. Completes timely written assessments which include a summarization of the information secured during the interviews.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience conducting interviews with clients and family members, caregivers, and other persons in areas of foster care, adoption, adult services, preventative services, in-home health care, nursing home, or other services necessary to assess social, economic, health, or physical problems and social service-related needs. I was responsible for the complete, evaluative interview process.

+ B. I have experience conducting the initial intake assessments in determining the social service-related needs of applicants. I was not responsible for conducting the complete, in-depth interview process.

+ C. I have completed an internship related to this work behavior.

+ D. I have successfully completed college-level coursework related to interviewing or social services-related assessments.

+ E. I have NO experience or education related to this work behavior.

09

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The type(s) of interviews/assessments you conducted

+ The duties you performed

+ Your level of responsibility

10

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

11

WORK BEHAVIOR 2 – WRITTEN COMMUNICATION

Prepares narrative reports including case summaries and client communications explaining policies, procedures, or case-related information.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience preparing narrative reports including case summaries AND client communications explaining policies, procedures, or case-related information/determinations. I was responsible for the final documents.

+ B. I have experience preparing narrative reports.

+ C. I have successfully completed college-level coursework related to business writing, communications, or English composition.

+ D. I have NO experience or education related to this work behavior.

12

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The type(s) of reports and communications you prepared

+ Your level of responsibility

13

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

14

WORK BEHAVIOR 3 – INVESTIGATIONS

Conducts investigations of suspected child abuse and neglect cases.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience conducting investigations of child abuse and neglect cases.

+ B. I have experience conducting investigations of cases other than child abuse and neglect.

+ C. I have successfully completed a college internship related to this work behavior

+ D.I have successfully completed college-level coursework related to fundamentals of investigation or criminal justice.

+ E. I have NO experience or education related to this work behavior.

15

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The type(s) of investigations you conducted

+ The duties you performed

+ Your level of responsibility

16

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

17

WORK BEHAVIOR 4 – CASE MANAGEMENT/COUNSELING

Provides case management and counseling services to children, youth, and family members to help cope with life situations, crises, and/or to explore methods of adjusting to, modifying, or improving personal and social functioning.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience providing case management and counseling services to children, youth, and family members to help cope with life situations, crises, and/or explore methods of adjusting to, modifying, or improving personal and social functioning.

+ B. I have experience providing case management or counseling services to clients in any social service area to help cope with life situations, crises, and/or explore methods of adjusting to, modifying, or improving personal and social functioning.

+ C. I have successfully completed a college internship related to this work behavior.

+ D. I have successfully completed college-level coursework related to counseling, sociology, psychology, or social welfare.

+ E. I have NO experience or education related to this work behavior.

18

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The type(s) of social service areas you provided case management and/or counseling services

+ The duties you performed

+ Your level of responsibility

19

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov