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Looking for a Sr. Product Manager/ Sr Manager, Mobile Offer Management to be responsible for the development of Mobile pricing, packaging, and promotional strategy to grow market share and improve customer relationships. This individual will work cross-functionally to assess products, services, and device opportunities, quantify financial and customer benefits, and develop a framework to implement, report, and fine-tune initiatives. The position will support Charter’s strategy of a converged Broadband and Mobile offering, with a focus on the Mobile/Wireless product for both the Residential segment and Spectrum Business.

Job Description

1. Collaborate cross-functionally with Product and other business partners (who are these people?) to identify product, plans, and device promotional opportunities that align with business goals; assemble relevant internal data and external benchmarks to recommend pricing, offer, and promotional changes to sr leadership.

2. Integrate Analytics and Revenue teams to build business cases that support key marketing offer/pricing initiatives to help drive business decisions; review financial models, track and report key financial metrics related to market pricing and offer strategies.

3. Actively and consistently support all efforts to simplify and enhance the customer experience; work with Sales and Customer Ops partners to identify customer pain points and areas for improvement.

4. Improve/simplify offer presentation and prioritization within agent-facing tools to more effectively target appropriate offers to appropriate customers/prospects.

5. Ensure offer implementation and usage follows approved business rules.

6. Work cross-functionally with Marketing Science, Marketing Intelligence, Business Intelligence and other groups to drive continuous improvements in offer reporting and tracking capabilities including, but not limited to, new connects, retention and upgrades.

7. Maintain/enhance procedure for review, approval, and adjustment of strategic offers and pricing based on changing economic and competitive landscape.

8. Maintain market playbook of promotional offers and retail pricing.

9. Maintain and improve the team SharePoint site.

10. Manage promotional roll-off programs to ensure appropriate pricing is applied to customers during the promotional roll process.

11. Ad hoc projects and reporting requests from business unit leaders (e.g., customer migrations, billing design offer implementation accuracy, product launches).

Qualifications:

•1. Product or Product/Marketing experience related to Mobile products and plans. Project managers less desired. Ideal candidate from Verizon, T-Mobile, ATT, or prepaid and cable carriers.

2. Experience in the **Mobile wireless business; is analytical, able to collaborate with individuals at all levels of the organization and has the executive presence to effectively present recommendations to sr leadership.

3. Must be able to “roll up their sleeves” to drive data-driven insights, while also capable of synthesizing insights and recommendations for executive consumption.

4. Must be able to look at data and understand trends, pivot tables and to perform data analyses and create business cases.

5. Ability to translate detailed trends and statistics into executive-level reporting and presentations.

6. Understand what types of data they need from other teams.

7. High level of proficiency in Excel, including complex formulas and pivot tables

Pay and Benefits

The pay range for this position is $60.00 - $70.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Stamford,CT.

Application Deadline

This position is anticipated to close on Jun 10, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.