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  • IAM Business Analyst/Technical Writer

    TEKsystems (Charlotte, NC)



    Apply Now

    Description

    Job Summary:

    IAM is seeking four highly motivated and detail-oriented Sr Information Security Analyst to support our Identity and Access Management (IAM) initiatives. This role will focus on improving the way internal teams access and consume enterprise services through documentation, self-service enablement, and communication strategies. The analyst will also play a key role in streamlining the lifecycle management of business roles on our mainframe applications, partnering closely with engineering, product, and business teams.

    Key Responsibilities:

    + Process Documentation & Translation:

    + Collect, review, and validate documentation from product and engineering teams detailing the processes to consume their IAM-related services.

    + Translate technical and procedural information into intuitive and accessible content on Confluence pages for internal self-service use.

    + Communication & Enablement:

    + Develop and maintain communication materials (e.g., infographics, decks, newsletters, and Confluence posts) to socialize IAM concepts, project goals, deliverables, and status updates to various stakeholders.

    + Support enablement sessions or training initiatives by developing slide decks, one-pagers, or quick reference guides.

    + Business Role Management Coordination:

    + Partner with business units to coordinate efforts to create, modify, certify, and delete business roles across all mainframe applications.

    + Help define and refine standard operating procedures and workflows to support scalable and auditable role lifecycle processes.

    + Track and report on progress, challenges, and opportunities for process improvement related to role management.

    Required Qualifications:

    + 3–5 years of experience in business analysis, IAM, IT operations, or a similar function.

    + Experience with technical writing and translating complex concepts into user-friendly content.

    + Experience in understanding and documenting business processes in alignment with risk frameworks.

    + Proficiency with Confluence or similar collaboration tools.

    + Strong organizational and communication skills.

    + Demonstrated ability to work across functional teams and manage multiple priorities.

    + Experience working in an Agile environment

    + Familiarity with mainframe environments and IAM concepts is a plus.

     

    Additional Skills & Qualifications

    Preferred Qualifications:

    + Experience with IAM tools such as SailPoint, CyberArk, or similar platforms.

    + Bkgrd in change management or process improvement methodologies.

    + Proficiency with Jira or similar agile product delivery tools

    + Ability to work independently in a fast-paced environment with minimal supervision.

    Pay and Benefits

    The pay range for this position is $53.60 - $57.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a hybrid position in Charlotte,NC.

     

    Application Deadline

     

    This position is anticipated to close on Jun 10, 2025.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     


    Apply Now



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