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Seeking experienced call center agents to help support a tuition benefits services company!

Description

+ Respond to employee calls about tuition assistance login issues, benefit eligibility, and documentation requirements.

+ Guide users through document audits and help resolve submission issues for tuition reimbursement.

+ Explain tuition policies clearly and support employees navigating the benefit process with accuracy and empathy.

Skills & Qualifications

+ Minimum 1 year of any customer service experience handling calls; call center preferred

+ Proficient in basic Microsoft Outlook and basic computer skills; ability to learn new systems

+ Must be able to type 35 WPM or more; testing required

+ Excellent written and verbal communication skills

+ High school diploma or equivalent required

Pay: $18.75/HR (weekly pay)

Start Date: June 30th

Hours of Operation: M-F 6am-6pm (Must be available for any 8 hour shift between these hours)

REMOTE WITH RESTRICTIONS: The 5 weeks of training is onsite in Westminster, however after training is complete and you are a good standing employee, you will be allowed to work remotely.

Pay and Benefits

The pay range for this position is $18.75 - $18.75/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Broomfield,CO.

Application Deadline

This position is anticipated to close on Jun 6, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.