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Join Our Mission to Make a Difference in Healthcare

Customer Support Specialist – Medical Device Company

Are you passionate about helping people and making a real impact in the healthcare space? Do you thrive in a fast-paced, phone-friendly environment where every call is a chance to make someone’s day better? If so, we want you on our team.

We’re not just delivering medical equipment—we’re delivering peace of mind. As a Customer Support Specialist, you’ll be the friendly voice and problem-solver our customers count on.

What You’ll Be Doing:

+ Answer inbound calls about order and shipping status

+ Make outbound calls to schedule equipment pickups and drop-offs

+ Demonstrate in-depth knowledge of our products, including placement, availability, pricing, and usage

+ Accurately enter customer orders into our system

+ Support additional tasks as needed to keep operations running smoothly

What You Bring:

+ High school diploma or GED

+ At least 1 year of customer service or resolution experience

+ Experience handling multiple systems and phone lines

+ A warm, professional phone presence

Preferred Qualifications:

+ Background in healthcare, especially Respiratory Therapy or Nursing

+ Familiarity with home medical products and pricing

+ Ability to lift up to 50 lbs (such as oxygen tanks)

+ Strong data entry skills and comfort learning new software

Why You’ll Love It Here:

+ Be part of a mission-driven team that’s changing lives

+ Work with cutting-edge medical technology

+ Grow your career in a supportive, people-first culture

Pay and Benefits

The pay range for this position is $20.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Renton,WA.

Application Deadline

This position is anticipated to close on Jun 6, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.