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We are hiring for loan documentation specialist located in Des Moines, Iowa. This would be a fully onsite opportunity great for new graduates or individuals with at least 2 years of customer service in a professional or retail environment.

Job Summary: We are seeking a dedicated Loan Documentation Support Specialist to join our team. The successful candidate will proactively identify opportunities to enhance processes and perform moderately complex transactional support tasks. This role requires interaction with client personnel to provide a range of information and support. The candidate will receive direction from a supervisor and escalate non-routine questions as necessary. There will be no phone work associated with this role.

Key Responsibilities:

+ Proactively seek and implement process improvements in loan documentation support.

+ Perform moderately complex transactional support tasks with accuracy and efficiency.

+ Interact with client personnel to provide information and address inquiries.

+ Escalate non-routine questions and issues to the supervisor for resolution.

+ Collaborate with team members to ensure seamless operations and client satisfaction.

Required Qualifications:

+ Minimum of 2 years of experience in Customer Service, Loan Administration, Collections, or Sales, or equivalent experience.

+ Mortgage experience is preferred but not needed.

+ Strong communication and interpersonal skills.

+ Ability to work independently and as part of a team.

+ Detail-oriented with excellent organizational skills.

+ Proficiency in relevant software applications.

Pay and Benefits

The pay range for this position is $19.50 - $19.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Des Moines,IA.

Application Deadline

This position is anticipated to close on Jun 6, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.