"Alerted.org

CTG is seeking to fill a Technical Writer opening for our client in Austin, TX.

**Location:** Austin, TX (Onsite)

**Duration:** 2 months

**Pay:** Up to $69/hr

Duties:

+ Develops and maintains user and technical documentation, as well as project process documentation, for Information Technology teams.

+ Understands user perspectives and can sequence procedures logically and clearly.

+ Provides technical expertise in structuring complex documentation due to a broad understanding of various applications.

+ Writes a range of technical articles, reports, brochures, and manuals for a wide audience.

+ Coordinates the display of graphics and oversees document production as needed.

+ Performs highly advanced technical writing work, including the organization, editing, and composition of technical information with minimal supervision.

+ Independently handles complex technical writing tasks and may prepare and refine materials for speeches and public presentations.

+ Assists IT in documenting the IT environment, policies, procedures, and strategic plans.

+ Conducts detailed analysis and research on data to provide meaningful insights.

+ Develops and implements customer-focused metrics and reporting tools.

+ Supports quality improvement initiatives by streamlining processes through data visualization and analysis.

+ Promotes evaluative thinking and uses data to inform and improve operations, staff performance, and programs.

Skills:

+ Strong ability to compose, review, and edit technical documentation and reports.

+ Skilled in researching and organizing complex information into clear formats.

+ Able to consult effectively with technical teams to develop policy and procedural documents.

+ Strong verbal and written communication skills, with the ability to present updates and feedback to leadership.

+ Proficiency in developing customer-centric metrics and conducting data-driven analysis.

Experience:

+ 8 years – Required: Experience composing, reviewing, and editing technical documents and reports.

+ 8 years – Required: Experience developing and organizing policy and technical information.

+ 8 years – Required: Consulting with technical staff on documentation development.

+ 6 years – Required: Preparing responses to formal communications, including surveys and questionnaires.

+ 6 years – Required: Presenting technical updates to upper management and C-level stakeholders.

+ 5 years – Preferred: Technical writing experience in the public sector.

+ 5 years – Preferred: Knowledge of IT policies and procedures.

Education:

+ Bachelor’s degree in English, Communications, Technical Writing, Information Technology, or related field preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Krista Eckard at [email protected]** . Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.