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PUBLIC DEFENDER'S OFFICE, 13TH CIRCUIT- AUTOMATED SYSTEMS ASSISTANT I - 21015042

Date: May 27, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Requisition No: 853898

Agency: Justice Administrative Commission

Working Title: PUBLIC DEFENDER'S OFFICE, 13TH CIRCUIT- AUTOMATED SYSTEMS ASSISTANT I - 21015042

Pay Plan: Public Defndrs JAC

Position Number: 21015042

Salary: $50,000.00 - $60,000.00

Posting Closing Date: 07/01/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Job Description Summary

The System Administrator provides technical support for various systems and applications for the Office of the Public Defender. This position requires technical competence in supporting, and implementing, the full Microsoft ecosystem. You will be part of the Information Technology team ensuring professional, timely and accurate support for a wide range of internal customer needs.

Duties and Responsibilities

+ Developing, deploying, modifying, and supporting various applications and systems.

+ Performs user account administration on several IT platforms.

+ Provides on-site technical assistance with internal customer issues, requests, and problems.

+ Resolves incidents and service requests by utilizing technical skills, knowledge base, documentation, and IT resources.

+ Participates in and contributes to projects and efforts as assigned.

+ Escalates and engages with senior-level staff when necessary.

+ Performs configuration changes, updates, and upgrades to systems and applications as directed.

+ Engages external vendors and other support personnel as necessary.

+ Participates in the off-hours on-call rotation.

+ Other duties and projects as assigned.

Required Qualifications

+ 5+ years of experience working in a System Administrator role.

+ Working knowledge of Cisco Phone Systems, Switches and Meraki WiFi.

+ Working knowledge of networking including TCP/IP, DNS, DHCP, VPN, routers, and firewalls.

+ Working knowledge of Virtual Machines specifically VMware.

+ Working knowledge of Microsoft Active Directory; Microsoft 365 administration and enterprise level Microsoft software and applications.

+ Working knowledge of SQL Server; including installation, patching and support.

+ Working knowledge of common data management processes including backup and recovery.

+ Ability to occasionally lift and/or move up to 25 pounds.

+ Ability to occasionally work hours outside of normal shift including nights and weekends.

+ Ability to communicate professionally and effectively.

Preferred Qualifications

+ Technical certifications such as CompTIA: A+, Network+, Security+; Cisco and Microsoft.

+ Experience with Cloud technologies (Azure, Google, AWS).

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at 1-844-377-1888 on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

TAMPA, FL, US, 33602

Nearest Major Market:Tampa