• Credit and Collections Representative - Corporate

    Patten CAT (East Peoria, IL)


    Working Hours/Days

     

    Monday thru Friday 8 am to 5 pm

     

    Overview

     

    The Credit & Collections Representative is responsible for creating new customer accounts, the collection of past due invoices, account reconciliation, dispute resolution and responding to general customer service inquiries. This position will work cross-functionally to reduce both delinquency and bad debt expense.

    Basic Duties

    Principal Functions & Responsibilities (including, but not limited to):

    + Responsible for all aspects of collections to include dispute resolution, processing customer payments and account reconciliation.

    + Make outbound collection calls.

    + Review and evaluate the credit history off potential new customers.

    + Recommend past due accounts to the Credit Manager that may need to be forwarded to an outside vendor for additional collection efforts.

    + All other duties that may be assigned by the Department Manager.

    Qualifications

    Education/Qualification/Experience:

    + Minimum of 5 years of experience in credit and collections required.

    + Experience in a high-volume commercial collection environment a plus, preferably in heavy machinery or the construction industry.

    Skills/Abilities:

    + Strong working knowledge of computer and software systems (Microsoft Office) .

    + Strong customer service skills.

    + Good communication skills.

    + Excellent interpersonal skills.

    + Strong organizational skills.

    + Ability to work in a high- volume environment.

     

    Posted Min

     

    USD $18.00/Hr.

     

    Posted Max

     

    USD $19.00/Hr.

     

    Physical Requirements/Working Conditions

     

    This position will work in an office environment. May, on a continuous basis, sit at desk for a long period of time; answer telephone and write or use a keyboard to communicate through written means. Some walking and lifting up to 20 lbs. may be required. Noise level in the office may range from low to moderate. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran .

     

    Why Work for Altorfer?

     

    At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 emp loyees with long tenure for you to learn from . We have a collaborative, family valued culture, with a great reputation in the industry . A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

     

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    Req No.2025-5291

     

    CategoryAccounting/Finance

     

    LocationUS-IL-East Peoria

     

    TypeRegular Full-Time

     

    Union or Non-UnionNon-Union

     

    DivisionHeavy

     

    CompanyAltorfer Inc