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Physician Office Supervisor – AdventHealth Georgia

All the benefits and perks you need for you and your family:

+ Benefits from Day One

+ Paid Days Off from Day One

+ Career Development

+ Whole Person Wellbeing Resources

+ Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Schedule:** Full Time

**Shift** : Monday – Friday; 8:00am – 5:00pm

**Location:** 101 Yellow Jacket Dr, Calhoun, GA 30701

The role you’ll contribute:

The Office Supervisor provides on-site support and assistance to Practice Administrator for daily operations of practice to include financial, operations and personnel management within the policies and procedures of Florida Hospital Physician Group; as a working employee of the practice. Provides leadership for staff; communicates and models mission and values of the system.

The value you’ll bring to the team:

+ Operations Management: * Supervises the staff in the office to which they are assigned. * Directs staff in the day to day activities of the office. * Prepares and updates staff schedules to ensure adequate staffing coverage in the practice. Works closely with the Practice Administrator on this task. * Under the direction of the Practice Administrator, is responsible for training, development and assignment of tasks to the office staff. * Coordinates completion of employee competencies in a timely manner. * Assists Practice Administrator to ensure charges are entered daily and the revenue cycle process is meeting organization expectations (i.e. collecting copays, working denied claims) * Serves as a liaison between Practice Administrator and office staff to coordinate successful delivery of care and services, informing Practice Administrator of any pertinent information or areas of concern. * Responds to inquiries from staff, patients and physicians concerning general activities, practices and operations and refers complex and/or sensitive inquiries to appropriate person(s). * Reviews correspondence, memoranda, and routine reports and communicates and distributes as appropriate to the staff. * Ensures practice is open and operating during scheduled business hours. Ensures phones are covered, and transferred as appropriate for off-hours. * Ensures adequate clinical and business office supplies are maintained; maintains appropriate inventory while assisting with cost control by seeking the most cost-effective products without forfeiting quality. * Submits purchase requests for supplies to Practice Administrator. Ensures delivery of supplies, and that invoices match what was delivered. Submits invoices to Practice Administrator for processing. * Helps motivate staff and organizes day-to-day activity of department. * Functions in any role necessary, if qualified to do so, to ensure the successful operation of the office. * Understands and helps assure compliance for regulatory, accreditation and system process.

+ Personnel: * Contributes to corrective action process, when needed. Will participate in corrective action conversations. Corrective actions will be given by Practice Administrator. * Will serve as a timekeeper for assigned office staff. Practice Administrator responsible for approving timesheets. * Provide input to Practice Administrator for staff evaluation process. * Assists the administrator in the selection of applicants for positions. Orient new personnel to the department, train and help evaluate employees.

+ Financial Management: * Assists Practice Administrator in financial management of practice by reviewing monthly reports, helping to identify opportunities, and providing assistance for any plans to meet fiscal goals. * Follows all established policy for A/R Management. Ensures physician office staff is trained and accountable for all A/R tasks within practice. Helps ensures collection ratio for practice collections is maintained.

+ Other Functions: * Maintains communication with Practice Administrator on daily basis. * Other duties as assigned. * Travel outside the office may be required at times.

The expertise and experience you’ll need to succeed** **:

Minimum qualifications:

+ High School Grad or Equiv

+ 2 years experience in a medical practice in either a clinical or administrative role.

Preferred qualifications:

+ Prior supervisory experience.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category:** Physician Services

**Organization:** AdventHealth Georgia

**Schedule:** Full-time

**Shift:** 1 - Day

**Req ID:** 25020869

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.