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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Workforce Capacity Planning Analyst is responsible for capacity planning & strategy plans for assigned business units. We are ideally seeking a candidate with familiarity with **Machine Learning** techniques and their application in predictive analytics Ongoing tasks would be to improve and maintain the workflow and operating efficiency of assigned business line(s). Makes recommendations around staffing strategies and/or to standardize procedures and processes. At times, will provide ad hoc analyses for business case development, and internal consulting for all levels of management. Monthly capacity reviews with the business lines are conducted, along with ad hoc presentation decks in cases of capacity impacted projects or initiatives. Ensures all documentation and requests comply with established policies and procedures. Oversees compliance related tasks for capacity team and provide requisition support for assigned Business Lines.

Key Responsibilities:

**Enhance Business Prospecting** : Guide the development and utilization of business intelligence, data management, and analytics capabilities to improve business prospecting.

**Model Design and Implementation** : Design and implement advanced mathematical models to optimize techniques across supported business lines.

**Collaboration and Liaison** : Build strong relationships and collaborate with internal data analytics groups and business line leaders.

**Capacity Modeling** : Participate in the design and implementation of capacity modeling activities and projects, focusing on enhancing the accuracy of volume forecasting and other valuable metrics.

**Management and Reporting** : Design and manage tracking and reporting systems.

**Data Management** : Collaborate with internal partners (e.g., Operations, Finance, HR) to collect and manage pertinent data.

**Ad-Hoc Analysis** : Provide support through ad-hoc analysis as needed.

**Process Improvement** : Pursue continuous process improvements for better data management and decision-making.

This role does not support a visa sponsorship. The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days at one of the following locations:

+ Saint Paul, MN

+ Tempe, AZ

+ Atlanta, GA

+ Charlotte, NC

+ Earth City, MO

+ Fargo, ND

+ Cincinnati, OH

+ Gresham, OR

+ Irving, TX

+ Milwaukee, WI

Basic Qualifications

- Bachelor's degree in a related field, or equivalent work experience

- Four to five years of statistical and/or data analytics experience

Preferred Skills/Experience

- Familiarity with **Machine Learning** techniques and their application in predictive analytics

- Considerable knowledge of operation functions, systems, policies and procedures for the assigned area

- Proficient understanding of Operations Research, optimization techniques, and algorithms

- Experience with **simulation modeling** and its application in capacity planning and forecasting.

- Experience with advanced **statistical analysis** and **data visualization** tools

- Thorough knowledge of banking operations, **forecasting, and capacity planning**

- Ability to manage multiple tasks/projects and deadlines simultaneously

- Strong organizational, managerial and project management skills

- Effective interpersonal, verbal and written communication skills

- Strong problem-solving skills and the ability to think strategically

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

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The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,360.00 - $101,600.00 - $111,760.00

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.