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Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated VP, Business & Data Analytics, you will oversee the identification and development of business analytics programs in line with overall company goals and principles. Guides and develops strategies for creating and executing analytics solutions that lead to improvement and optimization in business performance and risk minimization. Works in collaboration with other business leaders to drive decisions based on data, facts and analytical findings across different parts of the organization.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, and Charlotte, NC.

What you’ll do:

+ Demonstrates senior executive-level thought leadership, strategy development, and financial and operational planning associated with CoSA data storage, data preparation, data exploration, information governance, analytics, and information delivery.

+ Provides strategic intent and directional guidance in defining and developing overall business analytics strategy aligned to enterprise objectives.

+ Responsible for directing, influencing, and maintaining analytical roadmap and prioritization in alignment with business capability and technology roadmaps.

+ Sponsors broad functional and Enterprise initiatives and may be assigned by the Chief Data & Analytics Officer to chair executive working groups advancing data and analytic capabilities for USAA.

+ Maintains a strong external presence with data and analytics leaders and research to keep current of industry leading practices and advances.

+ Applies subject-matter-expert functional knowledge to lead subordinate teams in the development of new techniques and best practices delivering data and analytic products in support of departmental and Enterprise initiatives.

+ Oversees the development of functional policies, procedures and guidelines in alignment with Enterprise standards.

+ Identifies opportunities and facilitates transformative improvements to operating models and systems within assigned CoSA and across the Data and Analytics Community.

+ Responsible for monitoring and holding Information Executives within a CoSA accountable for adherence with Information Governance policy and standards.

+ Serves in a senior executive leadership capacity and has responsibility for performance management and professional development activities for subordinate workers, calibration and development of talent across the USAA data and analytics community and expansion of data literacy within assigned CoSA.

+ Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

+ Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 10 years progressive data and analytics experience developing strategies, managing major initiatives and delivering results within a complex matrixed environment.

+ 8 years of people leadership experience in building, managing and/or developing high-performing teams.

+ Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.

+ Senior executive-level business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends.

+ Experience sponsoring matrixed teams using Agile methodologies.

+ Extensive experience building data and analytic teams and capabilities to support business decision making

+ Proven ability to tell a story through data and communicate problem, impact and recommendations effectively with senior leadership.

+ Expert ability to consult and advise senior leaders on analytic needs to achieve business objectives.

+ Experience developing and implementing an analytic strategic roadmap aligned with business needs.

+ Experience with large complex database systems and architecture, structured and unstructured data; with diverse analytics methodologies and approaches.

+ Involvement with industry groups establishing best practices and advancements in data and analytics.

+ Deep understanding of risk management and compliance practices with experience developing data strategies that mitigate risk.

What sets you apart:

+ Advanced proficiency in data analysis techniques: This includes statistical modeling (regression, time series analysis, etc.), machine learning (classification, regression, clustering, etc.), data mining, and data visualization. Specific experience with risk-related data analysis (e.g., operational risk analysis) is highly valuable.

+ Experience with data governance and quality control: The candidate should understand data quality principles and have experience implementing processes to ensure data accuracy, completeness, and consistency.

+ Experience building and deploying predictive models: The ability to develop and deploy models to forecast risks and identify potential issues proactively is a key requirement.

+ Strong understanding of risk management principles and methodologies: The candidate should be familiar with various risk assessment frameworks, risk appetite, and risk tolerance. Experience in applying data analytics to support risk management processes is essential.

+ Knowledge of specific risk types: Familiarity with various types of risk (operational, financial, regulatory, strategic, etc.) relevant to the organization is critical.

+ Ability to translate business problems into analytical solutions: The candidate should be able to understand business needs, translate them into analytical questions, and develop appropriate solutions.

What we offer:

Compensation:

The salary range for this position is: $294,750.00 - 530,550.00.

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

_Find your purpose. Join our mission._

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.