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Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose:

+ Manager, Patient Registration directs the management of the day-to-day Registration operations including planning, organizing, staffing, coordinating and collection practices for assigned hospital site.

+ Manages the utilization of the Patient Access software and computer systems within the department in order to protect the hospital's interest in confidentiality, data integrity and receivables.

+ Manages policy development and implementation, goal setting and problem solving for the Patient Access Department.

+ Location: Mount Carmel East - 6001 E Broad St, Columbus, OH 43213

What You Will Do:

+ Directing - Directs department in establishing goals and policies and observes associates in performance of duties to evaluate efficiency, skill, abilities and behavior toward fellow workers and others for use in recommending human resources actions and determining productivity.

+ Resource Management - Develops, recommends and implements plans, goals and policies for the resource management of the unit, including budgeting and allocation of human resources, capital expenses, physical facilities, and supplies. Monitors and evaluates resource utilization productivity.

+ Continuous Quality Improvement - Establishes systems for monitoring, evaluating, reporting and improving the standards of Patient Registration.

+ Education and Training - Participates in planning and providing educational opportunities for better patient services, self development, and utilization of available healthcare services. Also attends seminars to enhance knowledge of admitting, billing, and collection regulations.

+ Communications - Establishes, maintains and improves strong positive relationships with the medical staff, the public, other Mount Carmel Health department and unit staff. Works with Information Resources to ensure data processing needs of various publics are met.

+ Innovation - Identifies and implements methods to assure state-of-the-art operations, and creates and recommends new or diversified services in a competitive healthcare environment.

+ Organization Participation - Participates in hospital related activities and local, regional, and national associations to develop and expand experience and knowledge of Patient Access. Participates in Department Head meetings. Responsible for budget preparation and departmental performances within budget guidelines. Performs other related duties as assigned by immediate supervisor.

Minimum Qualifications:

+ Education: Bachelors Degree, preferably in Business Administration/Health Administration and /or continued education preferred.

+ Experience: At least five years experience in a progressive health care organization's Business Office/Registration Office. Preferably in a multi-facility operation. At least three years supervisory experience in a progressive health care organization.

+ Effective Communication Skills

+ Working knowledge of claims processing for health care providers, third party payers and the laws governing admitting, billing, credit and collections.

Position Highlights and Benefits:

+ Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.

+ Retirement savings account with employer match starting on day one.

+ Generous paid time off programs.

+ Employee recognition programs.

+ Tuition/professional development reimbursement.

+ Relocation assistance (geographic and position restrictions apply).

+ Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.

+ Employee Referral Rewards program.

+ Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!

+ Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran