"Alerted.org

Project Specialist (Hybrid) (Edina, MN Office)

General Information

**Location:** Eden Prairie, MN

**Organization:** ThreeWire, Inc.

**Job Type:** Full Time - Regular

Description and Requirements

**ABOUT WCG** : WCG’s clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.

**WHY WE LOVE WCG:** At WCG, our employees are our most valuable asset, and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health to help make the most of their future.

+ Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts

+ Employee Assistance Programs and additional work/life resources

+ Referral Bonuses and Tuition Reimbursement

+ Flexible PTO

+ Volunteer Time Off to benefit the community

+ Opportunities for career development with on-the-job training, certification assistance, and continuing education reimbursement

The annual salary range for this position is $47,610 - $74,000. This range may vary based on the candidate’s qualifications, experience, skills, education, and geographic location. **Must be within close proximity to our Edina, MN office.**

**JOB SUMMARY:** The Project Specialist is responsible for assisting Project Managers or Clinical Strategic Solutions (if supporting US operations), or Country Managers (if supporting OUS operations) in daily activities. Using project management methodology, support Project Managers or Clinical Strategic Solutions (US) or Country Managers (OUS) in defining, designing and delivering client programs and results. Project Specialists are assigned to multiple ongoing programs in various states or countries (depending on scope of support), responsible for various aspects of cross-functional team communication and delivery of information, and internal systems management.

EDUCATION REQUIREMENTS:

+ Associates degree required. Bachelor’s degree preferred

QUALIFICATIONS/EXPERIENCE:

+ Advanced Microsoft Excel skills and proficient knowledge of MS Office programs (Word, Visio).

+ Strong organizational skills, ability to prioritize tasks from multiple stakeholders.

+ Exhibits ability to consistently meet deadlines.

+ Ability to work in fast-paced environment and support multiple projects concurrently and able to manage a variety of tasks.

+ Knowledge of clinical trials, healthcare, or other medical knowledge/experience preferred but not required.

+ Strong customer service skills.

+ Deliverable focused in a customer service environment.

+ Excellent written and verbal communication, and presentation skills.

+ Strong critical thinking skills required and attention to detail, with ability to work in matrix environment.

+ Must be proficient in English. Multi-lingual a plus.

**ESSENTIAL DUTIES/RESPONSIBILITIE** **S:** To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

+ Participate in kickoff, in-process, status, final deliverable and other project related meetings with cross-functional teams and project stakeholders at all levels.

+ Create custom reports that highlight program results by collecting and analyzing data through critical-thinking and collaboration with internal and external program team members

+ Make key decisions to prioritize resources for project delivery and exercise appropriate judgement to understand how and when to escalate customer and internal inquiries and concerns.

+ Lead maintenance of project-specific trial management tools/systems ensuring all are updated as required reporting to internal and external stakeholders.

+ Drive the agenda and produce the minutes for internal and external project team meetings by coordinating, collecting and collating topics through critical-thinking and collaboration with internal and external project team members.

+ Responsible for coordinating multi-departmental timelines, analyzing data and providing input to Project Managers or Clinical Strategic Solutions (if supporting US operations) or Country Managers (if supporting OUS operations) on an on-going basis.

+ Own back-end data systems with ability to design custom reports for client delivery and review.

+ First line of assistance for any non-specialized tasks such as data entry and administration of database management.

+ Responsible for coordination of programming priorities between the Project Management and the Programming departments to ensure proper creation, maintenance, and regulatory compliance of web-based tools.

+ Perform quality control review of project deliverables and provide appropriate feedback ensuring adherence to customer contracts and request.

+ Contribute to tracking budget items for all services against project scopes of work.

+ Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

+ Attendance and punctuality are essential functions of the position.

Additional US Specific Responsibilities:

+ Oversee call center activities and manage other vendor relationships and deliverables.

+ Assist in the creation of recruitment materials, including concept creation and management of the translation process, regulatory approvals, printing, and delivery.

Additional OUS Specific Responsibilities:

+ Create and update credentials for internal reporting systems for the EU team

+ Perform quality control review of data in the internal reporting systems and provide appropriate feedback.

**Travel Requirements:** Must be within close proximity to our Edina, MN office.

\#LI-HYBRID

Physical and Sensory Requirements:

The physical and sensory requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be offered to individuals with disabilities to assist in performing the essential functions of the position. Work activities involve moderate to heavy physical effort (for example, lifting and carrying up to 50 lbs. (e.g. equipment and/or hardware), frequent standing, walking, bending, and kneeling during meeting setup and troubleshooting, extended periods of sitting or standing during on-site, hybrid or virtual meetings Activities require a variety of easy muscle movements. Work activities involve a frequent need to concentrate on a variety of sensory inputs for moderate to lengthy durations at a time requiring diligence and attention to interpret effectively. There will be a need to attend to single or simultaneous tasks where accuracy of details is important. The need for detailed and precise work is high.

**WCG is proud to be an equal opportunity employer** – Qualified applicants will receive consideration for employment based on merit and without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender expression, gender identity, age, marital status, family or parental status, disability, genetic information, citizenship, veteran status, or any other legally recognized basis or status protected by federal, state, or local law. WCG complies with the Vietnam Era Veterans' Readjustment Act and Section 503 of the Rehabilitation Act. We promote a "One WCG" culture where all are welcome, respected, valued, and empowered to make a difference every day to advance clinical research.