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Traveling Field Technician (Windows/Citrix)
- Insight Global (Irvine, CA)
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Job Description
Our healthcare client is seeking a Traveling Technician to join their team! The role involves independently handling field support tasks such as installation, troubleshooting, repair, and maintenance of PCs and mechanical equipment across assigned regions. This position requires interaction with customers to build long-term relationships and serves as the first point of contact for end-users. Key responsibilities include diagnosing and resolving technical issues, performing on-site service and installations, managing help tickets, and coordinating support for IT equipment under third-party maintenance agreements. The position requires 90% travel via ground or air. This a non-exempt position with a pay range of 33/HR - 35/HR (OT approved).
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Possess a valid driver license, and a REAL ID or U.S. Passport
Able to travel 4x per week via ground or air (90% travel)
5+ years of hands-on experience in an IT environment with troubleshooting, networking, and hardware
Experience in Windows (11, 10, 8, 7, and Windows Servers) or Citrix
Experience supporting users in person (hands-via phone and in-person (hands-on support) Dental, medical, healthcare, or retail industry experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
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