• Production/Application Support

    Insight Global (Fort Mill, SC)


    Job Description

    A client is looking to hire a Production/Application Support Engineer in the Charlotte, NC area. This role will be too review system health dashboards and logs to ensure all services are running smoothly. Address any overnight alerts or incidents reported by monitoring tools. Along with  Incident Management and responding to and troubleshoot issues reported by users or automated monitoring systems. Perform root cause analysis and implement fixes to resolve incidents promptly. Apply patches and updates to applications and databases to ensure security and stability. Monitor performance metrics and optimize system performance as needed. Work closely with development teams to understand new features and changes. Perform regular database maintenance tasks such as backups, indexing, and performance tuning. Write and optimize SQL queries to support application functionality and reporting needs.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    6-8 years of Production/Application Support Experience

     

    Expertise with Full Stack troubleshooting (.Net/C#/Angular)

     

    Expertise with SQL Querying/Procedures

     

    Experience with AWS IaC Environments Expertise with Financial Data

    Expertise with Market Data null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].