• Customer Service Representative

    Motion Recruitment Partners (Anaheim, CA)


    Customer Service Representative

     

    Anaheim, California

     

    Onsite

     

    Contract

     

    $25/hr - $25/hr

     

    Opportunity for a Customer Service Representative in Anaheim, CA. This role has the potential to convert to permanent.

     

    Contract Duration: 6 months

    Required Skills & Experience

    + Excellent communication and customer service skills are a must. Experience in distribution or manufacturing preferred.

    + Ability to multitask, prioritize and work under pressure while ensuring that departmental metrics and industrial standards are maintained.

    + Sound understanding of Microsoft Office applications, including Word, Excel, and Outlook. Ability to multitask within Microsoft Windows.

    + Minimum Education: High School Diploma or GED

     

    What You Will Be Doing

    Daily Responsibilities

    + Manage a high volume of emails and incoming calls from customers, ensuring that inquiries are responded to promptly, accurately, and professionally.

    + Respond to customer inquiries regarding products, provide quotes and handle order entry.

    + Place orders and provide order acknowledgements to customers in an efficient and effective manner, while ensuring sales targets are met.

    + Work with third-party vendors to ensure that orders are processed and delivered on time, while meeting company standards.

    + Start process for returns and exchanges, ensuring that the customer's needs are met, while maintaining standards and departmental metrics.

    + Build and maintain lasting customer relationships by providing excellent customer care and driving repeat business.

    + Collaborate with cross-functional teams across the organization to drive continuous improvement and innovation.

    You will receive the following benefits:

    + Medical Insurance - Four medical plans to choose from for you and your family

    + Dental & Orthodontia Benefits

    + Vision Benefits

    + Health Savings Account (HSA)

    + Health and Dependent Care Flexible Spending Accounts

    + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

    + Hospital Indemnity Insurance

    + 401(k) including match with pre and post-tax options

    + Paid Sick Time Leave

    + Legal and Identity Protection Plans

    + Pre-tax Commuter Benefit

    + 529 College Saver Plan

     

    Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

     

    **Posted by:** Jessica Eisenberg

    Specialization:

    + Customer Support / Call Center / Client

    + Administrative / Clerical